Field Management Senior Director
A leading technology manufacturing company is looking for a Field Management Senior Director. The selected candidate will oversee field service operations, drive service innovation, and ensure customer satisfaction across Japan.
Responsibilities:
- Oversee complex service programs and ensure alignment with KPIs and budget goals
- Innovate and implement service strategies to enhance customer satisfaction and profitability
- Lead senior managers to maintain high-quality installation, repair, and maintenance services
- Drive strategic customer relationship management and operational excellence
- Align service initiatives with business direction to address high-value problems
- Manage budgets and forecasts in collaboration with the finance team
Requirements:
- Bachelor’s degree or above in engineering, business, or operational management is desired
- More than 15 years of professional experience is ideal
- More than 10 years of experience in the semiconductor market is preferred
- Experience in leadership in a mass organisation management
- Prior experience in customer engagement sector (semiconductor industry) is ideal
- Proven experience in PL management
- Knowledge of systems, theories, practices, and the changing business environment
- Proficient in English (TOEIC 750+) and Japanese
About the Company:
A leading technology manufacturing company that helps facilitate the production of semiconductors for a range of industries. Headquartered in the United States, the company provides its services to semiconductor manufacturers across the globe.
Keywords:
インダストリアル, メーカー, 製造業, 機械, エンジニア, 求人, 外資系, 大阪 求人
Job Ref: 8TJPYK
仕事内容

雇用形態 : 正社員
専門分野 : 製造・オートメーション
職種 : ゼネラルマネージャー/CEO
業界 : メーカー
給与 : ¥22,000,000 - ¥27,000,000 per annum
勤務形態: オフィス・現場勤務
職務レベル: 部長・ディレクター
主な使用言語: 英語 - ビジネスレべル
その他の使用言語: 日本語 - ビジネスレべル
勤務地 : Mie
FULL_TIME求人番号 : 8TJPYK-44EF13CC
掲載日 : 2025年7月20日
担当コンサルタント : Rikako Shimizu
kansai industrial-and-electrical/general-management 2025-07-20 2025-09-18 manufacturing-and-production Mie Mie JP JPY 22000000 27000000 27000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true