コンティニュアスインプルーブメントスペシャリスト/ Continuous Improvement Specialist

A global technology company specialising in collectible authentication and value-added services is looking for a Continuous Improvement Specialist. The successful candidate will lead process improvement initiatives, analyse business operations, manage projects, provide operational insights, and collaborate with cross-functional teams to enhance efficiency and performance.

Responsibilities:

• Lead end-to-end business process analysis using Value Stream Mapping, DMAIC, and related methodologies to identify improvement opportunities
• Execute continuous improvement initiatives and recommend sustainable, data-driven solutions
• Plan and facilitate Kaizen workshops and other structured improvement events
• Develop and maintain standard work, SOPs, and process documentation
• Manage small to mid-sized projects from initiation through completion
• Develop project plans, track milestones, and identify and resolve project risks
• Coordinate cross-functional stakeholders to ensure successful project delivery
• Manage multiple concurrent initiatives while balancing priorities and deadlines
• Define and refine KPIs and performance measurement frameworks
• Analyse operational and financial data to evaluate trends, productivity, and improvement results
• Prepare dashboards, business cases, ROI estimates, and analytical reports to support decision-making
• Perform workflow, time-based, and process analyses to support operational planning
• Provide guidance to managers on process design, improvement strategies, and operational controls
• Support planning, tracking, and reporting of improvement initiatives
• Build collaborative relationships with operational teams, support functions, and external vendors
• Support training materials, best practice documentation, and knowledge sharing for continuous improvement methodologies

Requirements:

• Bachelor’s degree or equivalent in Engineering, Business, Operations Management, or a related field
• More than 2 years of experience in continuous improvement, analytics, business operations, or a related field
• Proficiency in data analysis and visualisation tools, including Excel, Power BI, or Tableau
• Possess a valid authorisation to work in Japan
• Professional level Japanese and English

Preferred requirements:

• Knowledge of project management methodologies such as Agile, Waterfall, or hybrid approaches
• Experience using project management tools such as Smartsheet, MS Project, Asana, Jira, or similaR
• Possess a valid PMP or CAPM certification
• Possess a Lean Six Sigma Green Belt certification

About the Company:

A global technology company providing authentication, grading, vaulting, and marketplace services for collectible items. The organisation supports collectors worldwide through innovative digital solutions and a portfolio of recognised brands across multiple collectible categories.

Keywords:

継続的改善, 業務改善, リーンシックスシグマ, カイゼン, プロジェクトマネジメント, プロセス改善, データ分析, KPI管理, 業務分析, オペレーション, 求人, 外資系

Job Ref: 3F9V7C