営業オペレーションリーダー/ Sales Operation Leader

A multinational retail company is looking for a Sales Operation Leader - Wholesale. The selected candidate will oversee wholesale sales operations, inventory management, logistics coordination, and process improvements to ensure efficient order fulfilment and seamless support for sales activities. This is a hybrid setup role.

Responsibilities:

• Manage the full B2B order cycle, including pre-orders, in-season replenishments, returns, and order verification for Account Managers and key accounts
• Register products on partner platforms and maintain accurate customer master data in CRM and ERP systems
• Collaborate with the accounting team to verify invoices, support payment timelines, and prepare sales and inventory reports
• Monitor inventory across retail boutiques to optimise replenishment, prevent stock shortages, and manage stock transfers
• Oversee seasonal replenishment schedules and conduct stock reviews ahead of end-of-season markdown activities
• Coordinate with Supply Chain teams to manage stock cancellations, reallocations, and inventory balancing
• Coordinate with warehouse and supply teams on receiving, dispatch, documentation, delivery tracking, and ETA updates
• Manage customs and import/export issues to minimise supply chain disruptions and communicate updates to stakeholders
• Identify operational bottlenecks and lead initiatives to automate manual sales and inventory workflows
• Support wholesale partners through accurate administrative processes and routine operational communication

Requirements:

• More than 3 years of experience in Sales Operations or related functions
• Experience handling B2B client communications and end-to-end order management cycles
• Proficiency in MS Excel and reporting tools
• Strong organisational, data management, and problem-solving skills
• Native level Japanese; business level English

About the Company:

A global retail company dedicated to delivering high-quality sporting goods through an extensive wholesale and retail network. The organisation focuses on operational excellence, supply chain efficiency, and collaboration to support sustainable business growth.

Keywords:

営業オペレーション, 卸売営業, 受注管理, 在庫管理, サプライチェーン, 物流管理, 在庫最適化, 売上分析, 求人, 外資系

Job Ref: 2VDZOY