アカウントサービスマネージャー/ Account Service Manager

A multinational IT company is seeking an Account Service Manager. The selected candidate will manage key customer accounts and drive revenue growth through strategic renewals and upselling initiatives.

Responsibilities:

• Manage revenue, ASP, cash collection, and add-on sales for BAU and strategic accounts
• Drive contract renewals, prepare offers, and lead negotiations
• Ensure customer retention by building strong relationships and securing loyalty
• Align customers with product roadmaps and lead product migrations
• Sell advanced payment solutions to expand revenue streams
• Maintain accurate account records in CRM and prepare forecasts and budgets

Requirements:

• More than 3 years of account management experience in the financial/banking industry
• Experience in financial forecasting, reporting, and developing account plans
• Proficient in working within a matrix and multicultural organisation
• Skilled in logistics, negotiation, and customer engagement
• Ability to work for an MNC and handle confidential interactions
• Proficient in Japanese and English

About the Company:
One of the world’s leading IT service providers that has a long history of developing innovative technologies for security and identity management. Headquartered in Europe, this company is a true pioneer in providing software solutions for the government and private institutions.

Keywords:

決済ソリューション, アカウントマネジメント, 顧客契約管理, 金融業界, デジタル決済, 売上予測, カード発行, 顧客関係管理, 求人, 外資系

Job Ref: DC34HE