テクニカルサービスエンジニア/ Technical Service Engineer
A global insurance solutions company is looking for an Technical Service Engineer. The selected candidate will provide IT system support, coordinate production support projects, and oversee testing and automation tasks.
Responsibilities:
- Provide IT support for business applications and infrastructure, troubleshoot system issues, and lead root-cause analysis
- Manage system enhancement projects to improve operational efficiency
- Maintain system support documentation, create reports, and automate operational processes
- Monitor infrastructure health, escalate issues to the global IT team, and follow up on major incidents
- Participate in testing activities, review test plans, and manage testing efforts
- Support training activities by preparing documentation and delivering training sessions
Requirements:
- Bachelor’s degree or above in a technical discipline
- More than 5 years of experience in software development or engineering organisations
- More than 5 years of experience in different IT areas, working through the business analysis, design, development, production support and infrastructure
- More than 5 years of experience leading implementations of mission-critical applications supporting diverse technologies
- Skilled in distributed technologies such as Python, .NET, C#, XML, and IIS, as well as Web Services, APIs, HTML, JavaScript, and database technologies (Oracle, SQL Server)
- Knowledge of cloud hosting, server availability, and network security protocols
- Ability and willingness to travel domestically and internationally
- Business level Japanese and English
About the Company:
A global leader in insurance solutions, the company provides risk management and support services to clients worldwide. It is known for its innovative technology and customer-focused approach.
Keywords:
運用サポート, ITシステム, インフラ管理, 自動化, クラウドホスティング, ネットワークセキュリティ, 求人, 外資系
Job Ref: Z0FU1D
仕事内容

雇用形態 : FULL_TIME
専門分野 : IT
職種 : サポート
業界 : 金融
給与 : ¥6,500,000 - ¥10,000,000 per annum
勤務形態: オフィス・現場勤務
職務レベル: 一般社員
主な使用言語: 日本語 - ビジネスレべル
その他の使用言語: 英語 - ビジネスレべル
勤務地 : Tokyo
FULL_TIME求人番号 : Z0FU1D-9BE28C64
掲載日 : 2025年5月25日
担当コンサルタント : Natasha Taniguchi
kanto information-technology/support 2025-05-25 2025-07-24 financial-services Tokyo JP JPY 6500000 10000000 10000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true