サービスエンジニア/ Service Engineer
A multinational electrical systems company is hiring a Service Engineer, EPMS. The selected candidate will support the implementation and maintenance of Electrical Power Monitoring Systems, providing technical expertise and customer service.
Responsibilities:
- Provide technical support for EPMS, including implementation, testing, commissioning, troubleshooting, and training
- Install, test, maintain, and repair network equipment related to electrical monitoring systems
- Maintain detailed technical records and liaise with R&D to resolve complex issues
- Serve as the main contact for service contracts and support sales in expanding service opportunities
- Manage customer relationships to ensure top-tier service delivery
- Respond promptly and professionally to all technical inquiries
- Identify startup malfunctions and perform corrective actions
- Deliver on-the-job training and mentorship to customers and internal teams
- Represent the company in all customer-facing service roles
Requirements:
- Bachelor’s degree or equivalent in software
- More than 3 years in either field support, service support, or large-scale monitoring system or network construction
- Experience in EPMS or SCADA preferred
- Skilled in network installation, troubleshooting, and electrical monitoring systems
- Possess a valid EPMS or SCADA training qualification is a plus
- Native level Japanese; business level English
About the Company:
A multinational power management company, this organisation provides electrical, mechanical and hydraulic power solutions to a wide variety of customers across the globe. With employees numbering in the tens of thousands, this company is a truly connected worldwide enterprise.
Keywords:
電力監視システム, フィールドサポート, ネットワーク設備, トラブルシューティング, サービスエンジニア, 顧客対応, 技術サポート, 電気設備, 求人, 外資系
Job Ref: 4D1V1B
仕事内容

雇用形態 : 正社員
専門分野 : 製造・オートメーション
職種 : エンジニアリングマネジメント
業界 : 電気・電子
給与 : ¥8,000,000 - ¥10,000,000 per annum
勤務形態: オフィス・現場勤務
職務レベル: 一般社員
主な使用言語: 日本語 - ネイティブレベル
その他の使用言語: 英語 - ビジネスレべル
勤務地 : Tokyo
FULL_TIME求人番号 : 4D1V1B-B6E9BC73
掲載日 : 2025年7月4日
担当コンサルタント : Kano Yasui
kanto industrial-and-electrical/engineering 2025-07-04 2025-09-02 electronics Tokyo JP JPY 8000000 10000000 10000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true