サービスビジネスリード/ Service Business Lead
A renowned international automotive company is looking for a Service Business Lead. The selected candidate will drive Aftersales growth and service excellence across the APAC region.
Responsibilities:
- Oversee aftersales operations, focusing on sales, inventory, and quality improvements
- Develop and implement dealer service toolkits and improvement processes
- Execute service programs to increase P&A sales, retention, and satisfaction
- Support FSMs with evaluation tools, KPIs, and coaching frameworks
- Lead dealer service consulting projects and enable market-specific adaptation
- Organise regional service engagement and knowledge-sharing sessions
Requirements:
- Bachelor’s degree or above in business or a relevant domain is ideal
- More than 7 years of experience in development of playbooks and toolkits
- Experience in event organisation supporting best practice sharing and knowledge transfer to regional counterparts and dealer network
- Prior experience in development of Service evaluation and award programs is a plus
- Knowledge of service, parts and accessory products, services, programs, and processes
- Prior knowledge of service, parts, and accessories KPIs
- Professional level Japanese; proficient in English is ideal
About the Company:
An international automotive company, this organisation is responsible for the production of a popular range of luxury vehicles. With a strong brand image, this company has achieved international recognition.
Keywords:
自動車, 自動車部品, エンジニア, 工学, 技術職, 求人, 外資系
Job Ref: ETTJV7
仕事内容

雇用形態 : FULL_TIME
専門分野 : 自動車
職種 : 営業
業界 : 自動車
給与 : ¥8,000,000 - ¥9,500,000 per annum
勤務形態: オフィス・現場勤務
職務レベル: 中間管理職
主な使用言語: 日本語 - ビジネスレべル
その他の使用言語: 英語 - ビジネスレべル
勤務地 : Tokyo
FULL_TIME求人番号 : ETTJV7-EAF07F0B
掲載日 : 2025年6月29日
担当コンサルタント : Jiujiu Dai
kanto automotive/sales-account-management 2025-06-29 2025-08-28 automotive Tokyo Tokyo JP JPY 8000000 9500000 9500000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true