キーアカウントマネージャー/ Key Account Manager

A foreign IT company is searching for a Key Account Manager. The chosen applicant will manage and grow strategic enterprise accounts by delivering tailored IT solutions, building strong client relationships, and driving revenue. This is a hybrid role.

Responsibilities:

• Manage and grow a portfolio of strategic enterprise accounts in Japan
• Identify customer needs and provide tailored solutions, including TPM, hardware buy-back, rental, resale, lifecycle services, and financial solutions
• Build and maintain strong, long-lasting client relationships at both technical and executive levels
• Drive revenue growth by identifying upsell, cross-sell, and renewal opportunities
• Collaborate with internal teams, including Technical Support, Logistics, and Operations, to ensure seamless customer delivery
• Deliver quarterly business reviews, pipeline forecasts, and customer success metrics
• Promote post-warranty and end-of-service-life IT asset support solutions
• Support secure data disposal, IT asset relocation, and sustainable hardware lifecycle management

Requirements:

• Prior B2B sales experience in IT infrastructure, data centre services, or enterprise hardware
• Proven track record in managing large enterprise or public sector accounts
• Knowledge of hardware lifecycle management, TPM, or sustainability-focused IT services is a strong plus
• Strong consultative sales approach with excellent negotiation and presentation skills
• Native level Japanese; business level English

About the Company:

A leading global provider of IT Life Services. The company offers services in extending asset life and maintenance of a multi-vendor data centre.

Keywords:

アカウント管理, セールス, IT, テクノロジー, 外資系

Job Ref: RTNOB8