カスタマーフォーカス代表/ Customer Focus Representative

A global chemical company is looking for a Customer Focus Representative. The selected candidate will manage customer orders, support sales targets, and ensure smooth supply chain operations.

Responsibilities:

• Provide demand forecast insights through customer and commercial collaboration
• Manage customer orders, check supply plans, and confirm with customers
• Track orders to ensure on-time delivery and update commercial teams on sales plans
• Address customer requests and complaints with timely responses
• Handle SAP transactions, including order maintenance and customer master data
• Support supply chain activities, including stock-taking and goods disposal coordination

Requirements:

• Bachelor’s degree or above
• More than 3 years of experience in supply chain functions (customer service, planning, etc.)
• Knowledge of supply chain on MRP/ERP
• Understanding in SD section or MM section
• Familiarity with logistics and transportation
• Proficient in verbal and written English

About the Company:

With many decades of experience within the chemical industry, this multinational business has nearly hundreds of manufacturing branches and offices in all corners of the globe.

Keywords:

カスタマーサービス, サポート, コミュニケーション, 接客, 求人, 外資系

Job Ref: M7KKA3