ゼネラルマネージャー/ General Manager
A multinational travel retail company is looking for a General Manager, Japan. The selected candidate will oversee operations, drive financial performance, and lead business growth while managing multiple F&B outlets.
Responsibilities:
- Oversee daily operations of F&B outlets ensuring compliance with regulations, health & safety, and brand standards
- Manage manpower planning, supply chain, equipment maintenance, and quality control
- Recruit, train, and lead outlet managers and staff while fostering a high-performance culture
- Develop and manage budgets, forecasts, and P&L while driving revenue growth
- Ensure excellent service and product quality while handling escalated customer concerns
- Build and maintain strong relationships with airport authorities, brand partners, vendors, and suppliers
Requirements:
- Bachelor’s degree or above in Hospitality, Business Administration, or related field
- More than 10 years of multi-unit F&B or hospitality management experience
- Proven experience in P&L management
- Strong understanding of Japanese food safety, labour laws, and operational compliance
- Proven negotiation skills with stakeholders and vendors
- Fluent level written and verbal Japanese and English
About the Company:
A global leader in travel retail, this company connects travellers with premium brands through innovative retail experiences at airports worldwide. With a strong presence across key international hubs, it offers dynamic career opportunities in a fast-paced, customer-focused environment.
Keywords:
飲食, ゼネラルマネージャー, 空港オペレーション, 損益管理, サプライチェーン管理, 顧客体験, コンプライアンス, 事業開発, 求人, 外資系
Job Ref: SP5XTB
仕事内容

雇用形態 : 正社員
専門分野 : 営業
職種 : ゼネラル・マネージャー
業界 : 小売
給与 : ¥16,000,000 - ¥21,000,000 per annum
勤務形態: オフィス・現場勤務
職務レベル: 中間管理職
主な使用言語: 日本語 - ビジネスレべル
その他の使用言語: 英語 - ビジネスレべル
勤務地 : Osaka
FULL_TIME求人番号 : SP5XTB-8E5552D3
掲載日 : 2025年6月25日
担当コンサルタント : Shiori Ruler
kansai sales/general-manager 2025-06-25 2025-08-24 retail Osaka JP JPY 16000000 21000000 21000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true