技術ソリューションマネージャー/ Technical Solution Manager

A multinational insurtech company is seeking a Technical Solution Manager. The successful candidate will lead customer-facing technology engagements, oversee solution design and implementation, and coordinate with business stakeholders and regional engineering teams.

Responsibilities:

• Act as the primary technology contact for Japan, coordinating with customers, partners, vendors and regional engineering teams
• Partner with the Business Development team throughout pre-sales, solution design, customer consultations, partner onboarding, implementation and post-launch support
• Translate business and customer requirements into scalable technical solutions
• Collaborate with Product and Technology teams to prepare system specification documents in Japanese
• Lead proof-of-concepts, pilot projects and new business initiatives to support customer onboarding and commercial opportunities
• Oversee service operations, improve support processes and coordinate incident resolution with regional technology teams
• Represent the Technology team in customer meetings, providing technical guidance during business development, implementation and partnership discussions
• Maintain knowledge of platform capabilities, APIs, technology services and product releases, identifying opportunities to expand technology adoption
• Prepare service performance reports, operational updates and incident analyses for local and regional management

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, Information Systems, Software Engineering or a related technical field
• 8-10 years of experience in Technology Leadership, Technical Consulting, Solutions Architecture or IT Service Delivery
• Proven experience partnering with Business Development teams and supporting customers and strategic partners in the Japan market
• Strong understanding of Cloud Computing, Enterprise Applications, API Integration and IT Service Management
• Solid technical knowledge of Java, JavaScript, Node.js, React, Vue.js, MySQL and PostgreSQL
• Experience working in Agile environments and with regional or cross-functional engineering teams
• Client-facing experience in technical presentations, solution consulting, customer workshops, implementation projects and partner onboarding
• Native level Japanese; business level English

Preferred requirements:

• Domain knowledge or experience in the Automotive industry, particularly vehicle sales, dealership networks, mobility ecosystems or customer engagement platforms
• Experience in Travel, Real Estate, Financial Services, Retail or other customer-facing industries
• Experience with embedded insurance, digital insurance distribution, sales enablement platforms or partner ecosystems
• Possess valid ITSM, Cloud, Agile or other relevant technical certifications

About the Company:

An international insurtech company specialising in digital insurance platforms and embedded protection solutions that connect insurers, business partners and consumers. Employees benefit from career growth, professional development and opportunities to contribute to innovative technology solutions transforming the insurance industry within a collaborative and internationally connected workplace.

Keywords:

テクニカルソリューション, 技術コンサルティング, ソリューションアーキテクチャ, ITサービス管理, クラウドコンピューティング, API連携, システム設計, プロジェクト管理, 保険テクノロジー, アジャイル開発

Job Ref: PSYZFG