ソリューションエンジニア/ Solutions Engineer

A global IT company is looking for a Solutions Engineer. The selected candidate will lead the pre-sales technical process, from customer discovery and demonstrations to solution design, proof-of-concepts and implementation planning. This is a hybrid role.

Responsibilities:

• Lead the full pre-sales technical process from discovery through demonstrations, architecture design and proof-of-concepts
• Partner with Sales and Partner teams to align technical solutions with customer business goals
• Deliver tailored product demonstrations and technical presentations to technical and executive stakeholders
• Direct customers through evaluation, implementation planning and best practices to accelerate time-to-value
• Collaborate with Customer Success and onboarding teams to drive successful adoption and long-term outcomes
• Support RFP/RFI technical validation and contribute to proposal development
• Connect Sales, Product and Engineering teams by sharing customer feedback and identifying product gaps
• Develop scalable technical assets, including demo environments, playbooks and reusable content
• Help establish processes, playbooks and best practices within the growing regional team

Requirements:

• More than 5 years of experience in solutions engineering, sales engineering, or technical consulting role
• Experience with endpoint management, RMM tools, or ITSM platforms
• Prior experience in IT operations, systems engineering, or support environments
• Skilled in Windows environments (registry, services, performance troubleshooting)
• Understanding of Linux and/or macOS systems
• Familiarity with networking fundamentals (DNS, VPNs, firewalls, endpoint security)
• Native level written and verbal Japanese; business level written and verbal English

Preferred requirements:

• Bachelor’s degree or above

• Experience with Salesforce, Jira, or similar platforms
• Knowledge of scripting (PowerShell)

About the Company:

A leading global provider of unified IT management solutions, this company empowers organisations with streamlined endpoint visibility, automation, and real-time support. Known for its user-centric platform and rapid innovation, it helps IT teams and job hunters thrive in modern, fast-paced tech environments.

Keywords:

ソリューションエンジニア、セールスエンジニア、プリセールス、ITソリューション、エンタープライズIT、求人, 外資系

Job Ref: CT9IUN