デジタルソリューションアドバイザー/ Digital Solutions Advisor

A global medical and security services company is looking for a Digital Solutions Advisor (Presales Engineer). The selected candidate will advise clients and internal stakeholders on digital solutions, support sales and go-to-market activities, provide regional commercial insights to the product team, and drive the adoption and retention of Workforce Resilience digital solutions.

Responsibilities:

• Provide expert advice to clients, prospects, and internal stakeholders on the value, capabilities, and fit of digital solutions
• Position and demonstrate Workforce Resilience digital features and articulate the value of integrated solutions
• Analyse competitors, market trends, and new technologies and share regional insights with Product, Sales, and Marketing teams
• Develop and apply tactics to overcome client and prospect objections, demonstrate competitive advantages, and maximise value-selling opportunities
• Educate internal stakeholders on current and future digital capabilities and gather feedback on their effectiveness
• Coach sales teams to independently demonstrate the value proposition of digital solutions
• Bridge Product, regional teams, and clients by addressing questions on product capabilities, privacy, accessibility, and information security
• Gather and distil regional intelligence on competition, market trends, unmet needs, and commercial opportunities to inform product priorities
• Support the evaluation and prioritisation of new features and enhancements, including business cases and commercial value assessments
• Advise on the development and launch of new features by recommending research participants, validating findings, and informing regional go-to-market plans and collateral
• Maintain comprehensive knowledge of Workforce Resilience products and competitor offerings
• Collaborate with Account Management, Business Development, Marketing, Distribution, and Partnership teams on local events, conferences, and client-facing webinars
• Support the regional bid team in developing its knowledge base for RFP and RFI responses
• Travel for client-facing meetings within the assigned region and for learning and development activities outside the region when required

Requirements:

• Extensive networking and strategic sales experience with strong influencing and negotiating abilities
• Project management experience
• Competitive analysis and reporting experience
• Strategic analysis and planning skills
• Strong commercial thinking with an understanding of customer needs, market trends, and business opportunities
• Ability and willingness to travel
• Business native level English and Japanese

Preferred requirements:

• Knowledge of ISO-31030
• Strong understanding of Workforce Resilience value propositions, including WFR1, WFR2, WFR3, and Premium add-ons

About the Company:

A global health and security services organisation supporting businesses and their employees with medical assistance, security support and travel risk management solutions. Its Japan operations provide 24/7 assistance and help organisations protect their mobile workforce, international assignees and travellers through a global network of specialists and resources.

Keywords:

デジタルソリューションアドバイザー, プリセールスエンジニア, デジタルソリューション, 戦略営業, プリセールス, 競合分析, 市場分析, プロダクトマネジメント, 求人, 外資系

Job Ref: 4LHXHU