コマーシャル企画・オペレーションリード/ Commercial Planning & Operations Lead

An international chemical company is looking for a Commercial Planning & Operations Lead, Automotive and Industry. The selected candidate will drive commercial planning, business analysis and strategic projects while overseeing commercial operations, process optimisation and a professional customer service team.

Responsibilities:

• Analyse sales, profitability and operational data to identify growth and Net Billing Sales opportunities
• Lead commercial projects including sales promotion strategies, trade show execution and process realignment
• Collaborate with business leaders and cross-functional teams across Operations, I&S and Finance
• Optimise order-to-cash processes and resolve operational bottlenecks between sales and order fulfilment
• Visit domestic sites and accompany sales teams on customer visits to identify frontline needs and business improvements
• Lead, mentor and inspire a team of 7 customer service specialists
• Foster an agile, transparent and customer-centric culture during organisational change
• Ensure high operational standards and customer satisfaction across domestic and export accounts
• Maintain adherence to corporate policies and regulatory compliance

Requirements:

• Proven experience in commercial planning, business data analysis, sales operations or commercial project leadership within industrial or B2B environments
• Strong ability to analyse business and financial data and convert insights into revenue-generating commercial initiatives
• Experience driving cross-functional collaboration and hands-on process or operational improvements
• Strong leadership capability to mentor teams, drive cultural change and foster collaboration
• Ability and willingness to travel to domestic sites and participate in customer visits
• Fluent level Japanese and English

Preferred requirements:

• Familiarity with order-to-cash workflows, B2B logistics and ERP systems such as SAP

About the Company:

A global specialty chemicals company providing solutions for construction and industrial applications. The company develops innovative products and technologies including adhesives, sealants, waterproofing and concrete solutions, supporting customers in building more durable and sustainable structures.

Keywords:

営業企画, 営業戦略, 営業オペレーション, 事業分析, データ分析, B2B, 産業, 自動車, プロジェクトマネジメント, 業務改善, チームマネジメント, SAP, 求人, 外資系

Job Ref: YP5W0B