セールスアカウントマネージャー/ Sales Account Manager

A global industrial services company is looking for a Sales Account Manager. The selected applicant will develop strong customer relationships, identify opportunities to increase sales and gas volumes, and ensure the business delivers a high level of customer service.

Responsibilities:

• Manage and develop relationships with key customers across the assigned portfolio
• Maintain regular customer contact and proactively identify opportunities to improve customer retention and satisfaction
• Develop a strong understanding of customer purchasing patterns, business drivers and future requirements
• Resolve customer issues in a timely and commercially appropriate manner
• Monitor customer activity and competitor behaviour to identify risks and opportunities
• Achieve agreed sales, revenue, margin and volume targets
• Identify and develop opportunities to increase share from existing accounts
• Develop account plans for key customers, including volume, pricing and growth strategies
• Prepare and negotiate customer quotations within agreed pricing and commercial lead times
• Support forecasting and budgeting processes by providing accurate customer and market information
• Identify and escalate commercial risks
• Support the Commercial Director in business development activities

Requirements:

• Bachelor’s degree or above in Business Management/Administration, Supply Chain, Logistics, Engineering or related discipline
• Proven experience in customer service, account management and/or after-sales support in industrial gas or technical service environment.
• Strong customer relationship management and effectively handle customer issues
• Sound commercial acumen in service sales, contract management, pricing and budgeting
• Professional level Japanese and English

About the Company:

A global company providing products and services to the heating, cooling, and refrigeration industries.

Keywords:

営業, アカウントマネジメント, サプライチェーン, エンジニアリング, 外資系

Job Ref: UGUBMS