労務担当/ Employee Relations Specialist

An international business services organisation is looking for an Employee Relations Specialist. The selected candidate will manage employee relations cases and investigations, support policy and training initiatives, analyse case trends, and improve employee relations processes in partnership with People teams and stakeholders. This is a hybrid setup role.

Responsibilities:

• Manage employee relations cases across Japan, including disciplinaries, grievances, performance matters, reorganisations, mutual separations, and investigations
• Partner with stakeholders to ensure fair, compliant, and well-managed employee relations processes and outcomes
• Conduct and support investigations, including note taking, documentation, report writing, and case record management
• Deliver and support employee relations training and capability-building initiatives for managers and People teams
• Partner with People Operations and People Partnering teams on employment law developments and employee relations best practice
• Develop and maintain employee relations policies, documentation, templates, and agreements
• Analyse employee relations trends and case data to identify opportunities for improvement and risk reduction
• Support Early Resolution Frameworks and continuous improvement initiatives
• Identify opportunities to improve employee relations administration and case management through AI and digitalisation
• Contribute to regional and global employee relations initiatives

Requirements:

• Strong understanding of Japan labour law and employee relations best practice
• Experience managing employee relations cases within a complex business environment
• Ability to manage investigations, case documentation, and stakeholder communication effectively
• Strong organisational and prioritisation skills with excellent attention to detail
• Proficient in Japanese and English

Preferred requirements:

• Bachelor’s degree or equivalent inHR, Employment Law, or a related discipline
• Experience or exposure to employee relations matters across Korea or other APAC locations
• Experience working within a matrixed or multinational organisation
• Exposure to HR operations or broader People team environments

About the Company:

A global business services organisation specialising in standards, certification, training, assessment and professional advisory services. Its Japan operations help organisations improve quality, safety, sustainability and digital trust through internationally recognised standards, certification, training and expert assessment services.

Keywords:

従業員関係, 労務, 労働法, 人事, 労務管理, 懲戒, 苦情対応, 人事調査, パフォーマンス管理, 雇用法, HRポリシー, ケース管理, 人事リスク, HRオペレーション, 人事コンプライアンス, 求人, 外資系

Job Ref: FT977V