オンライン販売マネージャー/ Online Sales Manager

A global hearing care solutions company is seeking a Sales Manager, Online. The successful candidate will lead account management, commercial planning, forecasting and cross-functional initiatives to maximise online sales performance.

Responsibilities:

• Manage Amazon Japan accounts, develop account plans, optimise sales and margins, and lead business reviews with platform stakeholders
• Drive online sales growth across Amazon, Rakuten, D2C and emerging platforms through channel-specific commercial strategies
• Manage sales forecasts, improve forecast accuracy, and mitigate out-of-stock and excess inventory risks
• Optimise product listings, search visibility, customer reviews, traffic, conversion rates and promotional performance across online channels
• Lead product launches and promotional campaigns, coordinating assortment, inventory, content, media and fulfilment readiness
• Improve fulfilment and logistics operations, resolve process bottlenecks, and coordinate cross-functional initiatives to enhance customer experience and profitability

Requirements:

• Bachelor’s degree or above (MBA or equivalent is a plus)
• More than 5 years of eCommerce, online sales, key account/marketplace experience
• Experience owning forecasts and managing inventory / availability risks in collaboration with Supply Chain or SIOP functions
• Prior Amazon Japan experience (ownership of a meaningful Amazon business (1P and/or 3P)
• Professional level experience owning forecasts and managing inventory / availability risks in collaboration with Supply Chain or SIOP functions
• Background in Marketplace P&L, promotion management and trade-off decision making
• Prior background in PDP / CVR / retail media and content optimisation
• Proven forecasting / SIOP discipline and inventory risk management
• Previous end-to-end eCommerce operating model and fulfilment understanding
• Understanding of Vendor Central and/or Seller Central, including promotions/deals, catalog management and operational processes
• Ability to manage multiple channels and priorities independently, and to drive cross-functional operational improvement
• Strong Amazon Japan business management expertise
• Proficient in Amazon Vendor Central / Seller Centra (1P and/or 3P)
• Skilled in Online channel commercial management (Rakuten, D2C and beyond)
• Native level Japanese (business level English is a plus)

Preferred requirements:

• Experience in Premium audio, consumer electronics, and health tech
• Prior Rakuten and/or Brand.com / D2C channel management
• Proven experience managing both Amazon 1P and 3P models
  

About the Company:

A leading provider of hearing care solutions, the company specialises in innovative hearing aids, cochlear implants, and wireless communication systems. With a focus on cutting-edge technology and personalised care, it enhances the quality of life for individuals with hearing loss.

Keywords:

ビジネス, 営業, セールス, アカウントマネジメント, 求人, 外資系

Job Ref: HKJNZN