ECディレクター/ EC Director

A global electronic equipment manufacturer is looking for an EC Director. The chosen applicant will be in charge of leading projects aimed at maximising sales and enhancing the customer experience for the online store and app. This is a hybrid setup role.

Responsibilities:

• Design and monitor KPIs and formulate actions to achieve them
• Plan and execute sales strategies and promotional campaigns in collaboration with the product department
• Define requirements and direct external vendors and partners, with the official online store operating on Shopify
• Drive site improvements in collaboration with designers and brand managers, and expand content with owned media teams to enhance the customer experience
• Drive CRM and OMO strategies aimed at maximising Customer Lifetime Value (LTV)
• Collaborate with teams responsible for logistics operations, inventory management, and customer support and establish workflows

Requirements:

• More than 1 year of experience operating an e-commerce site using Shopify at a business/operating company OR more than 3 years of experience supporting such operations at a service provider/agency
• Project management experience
• Experience directing engineers and designers
• Practical experience with web analytics tools (Google Analytics)
• Basic knowledge of website production
• Native level Japanese (JLPT N1); conversational English (TOEIC 600+)
  

Preferred Requirements:

• Experience launching and driving projects independently or in small teams
• Experience working at a venture/startup company
• Experience building e-commerce sites
• Experience creating creative assets (Adobe, Figma, etc.)
• Practical experience with CRM/OMO initiatives
• Experience managing loyalty programs

About the Company:

A foreign-affiliated electronic equipment manufacturer. The company is expanding its business globally, with its strength in cell phone peripherals.

Keywords:

Eコマース, デジタル, マーケティング, 営業, 電子機器, メーカー, 外資系

Job Ref: NVWWJR