グローバルアカウントディレクター/ Global Account Director

A multinational logistics and supply chain company is looking for a Global Account Director. The successful candidate will lead global account strategy, manage senior customer relationships, drive commercial growth, and align service delivery and performance across regions and divisions.

Responsibilities:

• Lead the development and execution of global account strategies and plans to drive sustainable growth and profitability
• Manage relationships with key global accounts and ensure excellence in service delivery and customer experience
• Build and maintain long-term relationships with senior customer stakeholders across geographies and functions
• Act as the single commercial point of contact for account-related matters, including contract negotiations and escalations
• Identify and develop new business opportunities through collaboration across company divisions
• Leverage industry insights, customer data, and market trends to shape value propositions and account development plans
• Drive operational and commercial alignment across divisions to ensure consistent global execution
• Monitor financial and performance metrics, including revenue growth, share of wallet, and customer satisfaction
• Champion cross-selling and innovation opportunities to expand the company’s footprint within global accounts

Requirements:

• Bachelor’s degree or above
• 8-12 years of experience in global account management, business development, or commercial leadership within logistics, supply chain, or related industries
• Proven ability to manage complex, multi-regional customer relationships and achieve measurable growth
• Strong consultative sales and negotiation skills with experience engaging at senior and executive levels
• In-depth understanding of logistics, transportation, and supply chain operations, including commercial and financial drivers
• Strong analytical and problem-solving capabilities supported by CRM and performance management tools
• Professional level English and Japanese

About the Company:

A global transport and logistics company providing freight forwarding and supply chain solutions. The company supports businesses with international air and sea freight, customs services and other logistics solutions across global markets.

Keywords:

グローバル アカウント マネジメント, 営業 戦略, 物流, サプライ チェーン, 事業 開発, 顧客 関係 管理, 法人 営業, 交渉, アカウント 戦略, 商業 戦略, 求人, 外資系

Job Ref: LWKO8M