タレント開発マネージャー/ Talent Development Manager

A restaurant technology company is seeking a Talent Development Manager. The successful candidate will oversee end-to-end talent development, including onboarding, role-specific training, leadership development, performance measurement and learning systems, ensuring programmes support business growth and employee development. This is a hybrid setup role.

Responsibilities:

• Develop and continuously improve the learning and development strategy in alignment with company goals, hiring plans and skills gaps
• Manage the L&D budget, balancing internal delivery, external vendors, learning management systems and learning subscriptions
• Translate business priorities into learning initiatives and communicate the value of development to senior leadership
• Design and manage end-to-end onboarding and ramp-up programmes for new hires, with measurable time-to-productivity targets
• Develop role-specific learning curricula for Sales, Marketing, Operations, Customer Success and other functions
• Deliver or coordinate development programmes covering management and leadership, technical upskilling, sales enablement and career development
• Integrate data and AI fluency into learning programmes to support scalable and intelligent operations
• Coach, develop and guide a team of three
• Set team goals, conduct structured one-to-one meetings and performance reviews, and develop team capabilities
• Manage the learning technology stack, including selection, configuration, adoption and optimisation
• Select, negotiate with and manage external training vendors and content providers
• Build a scalable internal content library and promote knowledge-sharing initiatives, including communities of practice, internal talks and mentorship

Requirements:

• More than 5 years of experience in learning and development, talent development or organisational development
• More than 2 years of experience in a management or senior leadership capacity
• In-depth experience across the full learning and development lifecycle, including needs assessment, programme design, delivery and evaluation or ROI measurement
• Excellent facilitation, communication and stakeholder management skills
• Professional level Japanese and English

Preferred requirements:

• Experience in an IT or SaaS environment, including exposure to technical onboarding and sales enablement
• Familiarity with restaurant, hospitality or consumer-facing technology products
• Formal qualifications such as ATD CPTD, CDD or equivalent
• Background in instructional design, PMP or Agile
• Experience managing external vendors and content licences
• Experience running manager and leadership development or high-potential programmes

About the Company:

A Japanese restaurant technology company specialising in cloud-based reservation and guest management platforms, online booking solutions and data analytics for the hospitality industry. Employees benefit from career growth, professional development and opportunities to contribute to innovative digital solutions within a diverse and internationally connected workplace.

Keywords:

人材開発, 人材育成, 研修企画, 学習開発, 組織開発, リーダーシップ開発, オンボーディング, 人材マネジメント, 研修プログラム, 人事戦略, 求人, 外資系

Job Ref: PX5C34