プロダクトディレクター/ Product Director

A multinational travel company is seeking a Product Director. The successful candidate will drive product strategy and innovation, oversee product operations and team development, and strengthen relationships with clients, suppliers and internal stakeholders.

Responsibilities:

• Lead product development strategy across all segments, including priorities, resource allocation and delivery timelines
• Oversee product projects and coordinate with relevant departments and clients to ensure timely updates and development
• Manage the organisation and maintenance of product information across the company intranet and website
• Oversee the development of travel programmes, touring itineraries and package tours for client requests and company publications
• Drive continuous improvement of the Japan product portfolio
• Collaborate with e-commerce and marketing teams to select products for company brochures and websites
• Implement the product lifecycle process and coordinate activities across departments
• Monitor product controls and supplier planning, and report on inspections
• Evaluate and review existing and new travel products
• Deliver regular product training to sales teams and clients, and develop training manuals
• Ensure accurate product information across the intranet, B2C website, Virtuoso and online tariffs
• Represent the company at travel trade shows and introduce new products to sales teams across markets
• Build relationships with potential business partners and key suppliers through networking events, sales calls, roadshows, seminars and training programmes
• Maintain effective working relationships with clients, suppliers, other departments and regional offices

Requirements:

• Experience in tourism, product management, online media, advertising, sales, marketing or a related role
• Excellent knowledge of travel products, destinations and market trends
• Comprehensive knowledge of the travel industry
• Strong Tourplan software skills
• Proficiency in Google Workspace and MS Office Suite
• Ability to think creatively and strategically about customer, market and business issues
• Strong customer service and satisfaction focus
• Ability to work under pressure, manage deadlines and meet targets
• Ability to work independently and collaboratively, with integrity and initiative
• Ability to work to international standards
• Proficient in English and Japanese

Preferred requirements:

• Knowledge of additional foreign languages
• Direct sales or tour guiding experience

About the Company:

An international destination management company specialising in tailor-made travel experiences and inbound tourism services across Japan and other Asian destinations. The company works with overseas travel agencies and tour operators to design and deliver customised itineraries, cultural experiences, leisure tours and corporate travel programmes, with a strong focus on local expertise, authentic experiences and sustainable tourism.

Keywords:

旅行商品開発, 商品企画, 旅行業界, 観光商品, 商品管理, 求人, 外資系

Job Ref: 4WSI3V