アカウントサポートエグゼクティブ/ Account Support Executive

A leading information solutions company is looking for an Account Support Executive. The selected candidate will coordinate deal execution, contract processes, compliance, and cross-functional operations for new and renewal business.

Responsibilities:

• Track new and renewal deals to ensure timely progress against internal milestones
• Manage procurement, invoicing, documentation, access extensions, and related deal processes
• Coordinate with internal teams to resolve account issues and outstanding payments
• Communicate with customers regarding renewals, contracts, and deal-related requirements
• Support contract preparation, review, and redlining in collaboration with Sales, Finance, Legal, and Operations
• Ensure policy compliance, maintain accurate records, and improve deal workflows and reporting

Requirements:

• Bachelor’s degree or equivalent in Business Administration
• More than 3 years of experience in sales operations, account support, or a similar role
• Experience working with contracts and documentation (including redlining)
• Knowledge of deal structuring, pricing, and contract workflows
• Skilled in Salesforce, Excel, and Outlook
• Native level Japanese; business level English

Preferred requirements:

• Experience in a global or regional sales support environment
• Understanding of procurement, invoicing, and PO processes, especially Deal Desk
• Knowledge of legal and commercial contract terms

Benefits:

• Flexible working arrangements
• Work-life balance initiatives
• Parental leave and well-being programs

About the Company:

A leading source of information solutions covering the R&D, clinical, research, and educational sectors. This international company succeeds in creating databases, networks, and other innovative tools to help businesses and professionals around the world empower themselves.

Keywords:

ソフトウェア, プログラミング, IT, 技術職, 求人, 外資系

Job Ref: 95MA6D