en

Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

See all jobs
Accounting & finance Explore your full potential with roles where you're more than just a number. Automotive Take your pick from the latest roles across the automotive industry in Japan. Banking & financial services Let us help match you with roles at the most coveted organisations. Chemical Explore new opportunities in the chemical industry. Digital Level up your career by working in a cutting edge digital role. Energy & infrastructure Let us help match you with roles at the most coveted firms. Healthcare, medical & pharmaceutical Explore a new chapter in the healthcare, medical and pharmaceutical sectors. Human resources Secure a role where you’re empowered to help people be the best they can be. Industrial & electrical Build a career within an organisation of the forefront of national progress. Legal, compliance & risk Take your pick from Japan's most prestigious in-house and legal firm roles. M&A advisory & consulting Connect with employers where your expertise in advisory and consulting is seen and valued. Marketing Play an instrumental part in the story of leading brands and employers. Retail Discover a new chapter in the world of retail as we help you find the ideal sales professional role that suits your unique talents and ambitions. Sales Not all sales professionals and roles are the same, let us help you find the right one for you. Secretarial & business support Connect with employers where your administration skills are seen and valued. Supply chain & procurement Making things better, smoother, faster. That's were you come in to make a difference. Tax & assurance Connect with employers where your tax & assurance expertise is seen and valued. Technology & transformation Level up your career by working on cutting edge projects and technology in Japan.
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

Learn more

既存顧客担当// Key Account Executive

Save job

高級品・貴重品に特化したグローバル物流企業にて、既存顧客担当の募集がございます。顧客との信頼関係を築き、課題解決を支援するコンサルティング型のアカウントマネジメントをご担当いただきます。正社員登用を前提とした紹介予定派遣ポジションです。国内・海外出張の機会がございます。

職務内容:

  • 既存顧客アカウントを管理・発展させ、お問い合わせ対応や質の高いカスタマーサービスを提供
  • 顧客の窓口担当として、オペレーションの手配・調整を行い、高価品の輸送が適時かつ法令・規定に準拠して行われるよう管理
  • 顧客のニーズを深く理解し、最適なソリューションを提案することで、長期的な信頼関係を構築・維持
  • 社内の各部門と連携し、輸出入業務を調整・推進しながら、物流オペレーションに関する実務知識を習得
  • 専門知識と主体性を活かし、既存顧客との取引拡大やビジネス機会の創出を積極的に推進
  • 品質基準および顧客の期待に沿ったサービス提供を徹底

必須要件:

  • カスタマーサービス、アカウントマネジメント、または顧客対応業務の実務経験(物流業界または高価品業界での経験尚可)
  • 日本語力(ネイティブレベルまたはJLPT N1相当)
  • ビジネスレベルの英語力

会社概要:

高級品・貴重品に特化したグローバル物流企業。宝飾品や貴金属、美術品などの国際輸送をはじめ、警備、通関、保管など、安全性と専門性が求められる物流サービスを世界35カ国以上で展開しています。

求人番号: EOGV39

Contract Type: Perm

Specialism: Sales

Focus: Key Account Manager

Industry: Logistics Distribution and Supply Chain

Salary: ご経験により相談可能

Workplace Type: On-site

Experience Level: Associate

Language: Japanese - Native

Second Language: English - Business level

Location: Tokyo

Job Reference: EOGV39-CED9D4F3

Date posted: 1 September 2026

Consultant: Makana Maeda