投資法務シニアアソシエイト/ KAM & Strategy Lead

An international eCommerce and technology consultancy is seeking a Key Account Manager & Strategy Lead. The role will lead strategic account management, e-commerce growth strategies, commercial performance, and cross-functional delivery while driving long-term account growth and revenue expansion. This is a hybrid setup and a contract role.

Responsibilities:

• Act as the main strategic advisor and day-to-day contact for assigned accounts, managing onboarding, communications, and programme planning
• Lead client meetings, business reviews, and strategic planning sessions
• Manage client expectations, project scope, deliverables, and timelines through to completion
• Build relationships with client decision-makers and understand their business goals
• Support market-entry and go-to-market planning for international brands entering Japan
• Provide strategic guidance on assortment planning, pricing, promotions, merchandising, and channel development
• Monitor sales, ROAS, profitability, and operational KPIs and translate insights into performance recommendations
• Manage portfolio budgeting, forecasting, and P&L performance
• Identify upsell, cross-sell, and new-business opportunities within existing accounts
• Coordinate E-Commerce, Marketing, Logistics, Operations, and Technology teams to deliver client objectives
• Guide jr. team members by delegating tasks, reviewing quality, and supporting development

Requirements:

• More than 5 years of experience in e-commerce, marketplace management, account management, consulting, or digital commerce
• Experience managing client relationships in a professional services, agency, consulting, or brand environment
• Experience managing budgets, forecasting, and P&L performance
• Proficiency with AI productivity tools such as ChatGPT and Claude
• Business level Japanese (JLPT N2+); fluent level English

Preferred requirements:

• Experience supporting international brands entering Japan and/or cross-border EC operations
• Knowledge of digital advertising platforms
• Hands-on experience with data visualisation and reporting tools such as Tableau, Looker Studio, Plotly Dash, or Power BI
• Experience leading cross-functional or geographically distributed teams
• Fluent level Mandarin and/or Korean

About the Company:

An APAC e-commerce and technology consultancy supporting global brands with market entry, e-commerce, logistics, marketing, and technology solutions across Asia. The company operates across multiple cities and markets in the Asia-Pacific region.

Keywords:

eコマース, アカウントマネジメント, デジタルコマース, 市場参入, マーケットプレイス, Eコマース戦略, 顧客管理, 事業開発, P&L管理, デジタルマーケティング, 求人, 外資系

Job Ref: K3JZUY