クライアント開発マネージャー/ Client Development Manager

A global luxury goods company is looking for a Client Development Manager. The selected candidate will lead client development strategy, CRM initiatives, data analysis, and store engagement activities across the retail network.

Responsibilities:

• Serve as the local contact for client development topics in line with global guidelines
• Identify local needs and coordinate CRM initiatives with retail teams and stores
• Drive store-level client development planning, activities, and annual CRM strategies
• Analyse client data, purchasing records, and KPIs to support strategic decision-making
• Collaborate with store managers to develop client engagement actions and share insights with headquarters
• Coordinate client events, direct marketing tools, and customer communication platforms

Requirements:

• Bachelor’s degree or above
• More than 5 years of experience in CRM
• Fluent level Japanese; business level English

About the Company:

Headquartered in Europe, this global company specialises in the production of leather fashion products. This company is known for its products’ creative and elegant designs.

Keywords:

ラグジュアリー, CRM, クライアントデベロップメント, リテールマーケティング, 顧客分析, クライアンテリング, 求人, 外資系

Job Ref: 32VLV2