シニアアカウントマネージャー/ Senior Account Manager

A global HR professional services company is looking for a Senior Account Manager. The selected candidate will manage strategic client accounts, strengthen senior stakeholder relationships, drive account growth, and coordinate multi-country client solutions.

Responsibilities:

• Manage a portfolio of strategic client accounts across Japan and multiple international markets
• Build trusted relationships with senior stakeholders and advise clients on international expansion and corporate services
• Drive retention, renewals, upselling, cross-selling, pricing discussions, and margin improvement
• Lead business reviews and identify opportunities to expand services and generate new business
• Oversee client records, renewal activity, sales pipelines, and escalations for complex multi-country engagements
• Collaborate with Legal, Finance, Compliance, Payroll, Accounting, Operations, and Sales while supporting process improvement and team knowledge sharing

Requirements:

• Experience managing enterprise or mid-to-large multinational clients across multiple countries
• Prior experience in Account Management, Customer Success, Business
• Proven experience managing enterprise or mid-to-large multinational clients across multiple countries
  Development, or Client Relationship Management within a BPO, corporate services, accounting, payroll, tax, or professional services environment
• Knowledge of Accounting, Tax, Payroll, or Corporate Services
• Fluent level written and verbal Japanese and English

Preferred requirements:

• Experience within Employer of Record (EOR), Global Payroll, Business Corporate Services (BCS), or Professional Services
• Understanding of Japanese accounting practices and financial regulations
• Possess valid Japanese Bookkeeping Qualification (Nissho Boki / 日商簿記)
• Possess valid US CPA qualification or equivalent

About the Company:

A leading provider of HR professional services, this company enables businesses to expand seamlessly across borders by handling payroll, compliance, and HR solutions. With a strong global presence and deep expertise in local labour laws, it empowers companies to scale efficiently while mitigating employment risks.

Keywords:

ビジネス, 営業, セールス, アカウントマネジメント, 求人, 外資系

Job Ref: OA1PD2