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倉庫・物流マネージャー/ Warehouse and Logistics Manager

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A multinational luxury jewellery company is looking for a Warehouse and Logistics Manager. The selected candidate will oversee warehouse operations, logistics, and after-sales service while managing a small team and implementing efficient processes.

Responsibilities:

  • Manage and develop the warehouse and logistics team, including training, staff development, and scheduling
  • Organise and optimise departmental workflows, ensuring compliance, efficiency, and high-quality service
  • Oversee physical stock management, reception of merchandise, order preparation, and packing for internal and external clients
  • Coordinate import/export operations, domestic logistics, and transportation with internal teams and external partners
  • Lead after-sales service and repair management, including quality control, liaising with POS and external workshops, and maintaining spare parts inventory
  • Implement, monitor, and improve processes for events, trunk shows, and urgent “Fast Trap” orders
  • Maintain detailed records and KPIs for inventory, repairs, shipments, and department performance
  • Manage consumables, workspace organisation, and office supplies to ensure smooth operational support

Requirements:

  • Bachelor’s degree or above in a relevant field
  • More than 5 years’ experience in a related industry, luxury business or jewellery experience
  • Experience in stock management and warehouse operations
  • Hands-on experience with administrative tasks and ERP systems
  • Experience managing a small team
  • Proficient in MS Office Suite, including Excel formulas (VLOOKUP/Xlookup)
  • Fluent level English and Japanese

Preferred requirements:

  • Experience in luxury retail or e-commerce logistics
  • Prior involvement in events, trunk shows, or high-value merchandise handling
  • Proficient in French

About the Company:

A leader in luxury jewellery and high-end fashion, this company combines innovative design with exceptional craftsmanship to deliver iconic pieces loved worldwide. Known for fostering a dynamic and inclusive work environment, it offers growth opportunities for talented professionals seeking a rewarding career in the fashion and luxury sector.

Keywords:

倉庫管理, ロジスティクス, 在庫管理, アフターサービス, 高級ジュエリー, ERP, 輸出入, 顧客対応, チーム管理, 求人, 外資系

Job Ref: DYA97T

Contract Type: Perm

Specialism: Procurement & Supply Chain

Focus: Logistics

Industry: Fashion

Salary: ¥8,000,000 - ¥10,000,000 per annum

Workplace Type: On-site

Experience Level: Mid Management

Language: Japanese - Professional working

Second Language: English - Business level

Third Language: French - Basic working

Location: Tokyo

Job Reference: DYA97T-8C4DAB63

Date posted: 27 May 2026

Consultant: Nathan Letts