スケジューリングと細胞ロジスティクス/ Scheduling & Cell Logistics

A global pharmaceutical institution is looking for a Scheduling & Cell Logistics professional. The selected candidate will coordinate patient schedules, support treatment and manufacturing sites, and manage scheduling-related issues across the patient journey.

Responsibilities:

• Manage scheduling coordination for assigned treatment sites
• Communicate with internal teams and external stakeholders by phone and email
• Maintain patient schedules and transactional data in scheduling systems
• Resolve scheduling issues, escalations, exceptions, and product-related cases
• Support treatment sites with scheduling processes and portal guidance
• Track account health, document feedback, and support cross-functional meetings

Requirements:

• Bachelor’s degree or above
• More than 3 years of work experience
• Ability and willingness to travel
• Fluent written reading, spoken, and written Japanese; business level English

Preferred requirements:

• Experience in customer service, call centre operations, patient services/navigator, account management, logistics, or supply chain

About the Company:

A global pharmaceutical institution responsible for manufacturing a variety of prescription medications, this company’s products are used in the treatment of cancer, HIV/AIDS, cardiovascular disease, hepatitis, and psychiatric disorders among others.

Keywords:

サプライチェーン, 物流, ロジスティクス, 求人, 外資系

Job Ref: LMJBP3