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カスタマーサービス管理担当// Customer Service Supervisor

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外資系フットウェア・ライフスタイルブランド企業にて、カスタマーサービス管理担当の募集です。卸売およびECの注文・返品について、受付から完了までの一連の業務を統括していただきます。カスタマーサービス、セールスオペレーション経験をお持ちの方からのご応募をお待ちしております。

職務内容:

  • 業務プロセスの見直し・改善
  • 受注管理
  • 在庫管理
  • 返品管理
  • 人員管理

必須要件:

  • 高卒(経営管理、データ分析、またはサプライチェーン関連分野尚可)
  • カスタマーサービス、セールスオペレーション、または関連部門での実務経験5〜10年
  • 複雑なグローバル組織において、多様な関係者のニーズに応え、競合または相反する優先事項がある状況でも効果的に業務を遂行した経験

会社概要:

フットウェアやファッション関連製品を展開する外資系のグローバルアパレル・ライフスタイル企業。 カジュアルシューズやスポーツシューズ、サンダルなどを中心に、複数のグローバルブランドの製品を日本市場で販売しています。

求人番号: 2SMXSR

Contract Type: Perm

Specialism: Procurement & Supply Chain

Focus: Customer Service

Industry: Retail

Salary: ¥5,000,000 - ¥6,000,000 per annum

Workplace Type: On-site

Experience Level: Senior Management

Language: Japanese - Professional working

Location: Tokyo

Job Reference: 2SMXSR-A03D1FE0

Date posted: 23 October 2026

Consultant: Yen Han