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カスタマーサプライチェーン受注管理スペシャリスト/ Customer SC Order Management

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A global consumer electronics company is looking for a Customer Supply Chain Order Management Specialist. The selected candidate will manage end-to-end customer supply chain operations, oversee order fulfilment and logistics coordination, and drive process improvements to optimise service, inventory, and operational efficiency.

Responsibilities:

  • Manage end-to-end customer supply chain operations for assigned customers
  • Monitor order fulfilment, delivery schedules, pricing accuracy, and inventory allocation
  • Manage order backlog activities including scheduling, allocation planning, and backlog reduction
  • Collaborate with logistics and distribution partners to ensure on-time delivery performance
  • Prepare and publish reports related to inventory, delivery performance, and channel operations
  • Drive process improvement and automation initiatives to improve supply chain efficiency
  • Support continuous improvement activities focused on cost, service, inventory, and cycle time metrics
  • Work closely with internal and external stakeholders to improve customer service and operational predictability
  • Support standardisation and optimisation of supply chain processes and projects

Requirements:

  • Bachelor’s degree or above in Business, Operations Management, Supply Chain Management, Engineering, or similar discipline
  • More than 3 years of experience in supply chain management, preferably within consumer electronics
  • Experience driving process improvement and automation within supply chain operations
  • Strong proficiency in Excel, Google Sheets, and Tableau
  • Ability to work effectively within dynamic international environments
  • Proficient in written and verbal Japanese and English

About the Company:

The company is a globally recognised consumer electronics organisation known for delivering innovative technology products and solutions across international markets. It focuses on operational excellence, customer experience, and continuous improvement within fast-paced global supply chain environments.

Keywords:

サプライチェーン, オーダーマネジメント, 在庫管理, 物流管理, データ分析, プロセス改善, 需給管理, カスタマーサービス, 求人, 外資系

Job Ref: 9RY7US

Contract Type: Perm

Specialism: Procurement & Supply Chain

Focus: Customer Service

Industry: Manufacturing and Production

Salary: ¥4,000,000 - ¥6,000,000 per annum

Workplace Type: On-site

Experience Level: Associate

Language: Japanese - Professional working

Second Language: English - Business level

Location: Tokyo

Job Reference: 9RY7US-86C2F4BE

Date posted: 21 May 2026

Consultant: James Phillips