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カスタマーオペレーションズアナリスト/ Customer Operations Analyst

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A global semiconductor manufacturer is seeking a Customer Operations Analyst. The successful candidate will optimise customer supply chains and strengthen business relationships to enhance overall operational performance.

Responsibilities:

  • Optimise supply chains and implement solutions to improve customer satisfaction
  • Analyse supply and demand trends to enhance forecasting and reporting accuracy
  • Strengthen internal and external business relationships to increase revenue opportunities
  • Identify and execute process improvements through automation and efficiency initiatives
  • Streamline logistics operations and optimise transportation flows between factories and distribution centers
  • Monitor and manage backlog and shipment variances to ensure seamless order fulfillment

Requirements:

  • Bachelor’s degree or above in business administration, industrial engineering, supply chain, finance, accounting, etc.
  • Experience in supply chain, manufacturing, logistic and operational processes is ideal
  • Knowledge of TI planning systems and WW manufacturing operations is preferred
  • Native level Japanese; proficient in English (TOEIC 850+)

About the Company:

One of the world's top manufacturers of semiconductors and related electronics. The company leads a decades-long track record of innovation and success. Through the combined efforts of tens of thousands of dedicated global employees, this firm has played a major role in shaping our relationship with technology.

Keywords:

インダストリアル, メーカー, 製造業, 機械, エンジニア, 求人, 外資系

Job Ref: JFMQDU

Contract Type: Perm

Specialism: Procurement & Supply Chain

Focus: Customer Service

Industry: Manufacturing and Production

Salary: ¥4,000,000 - ¥6,000,000 per annum

Workplace Type: On-site

Experience Level: Associate

Language: Japanese - Native

Second Language: English - Business level

Location: Tokyo

Job Reference: JFMQDU-CE384009

Date posted: 20 April 2026

Consultant: Tina Nguyen