カスタマーオペレーションズアナリスト/ Customer Operations Analyst
A global semiconductor manufacturer is seeking a Customer Operations Analyst. The successful candidate will optimise customer supply chains and strengthen business relationships to enhance overall operational performance.
Responsibilities:
- Optimise supply chains and implement solutions to improve customer satisfaction
- Analyse supply and demand trends to enhance forecasting and reporting accuracy
- Strengthen internal and external business relationships to increase revenue opportunities
- Identify and execute process improvements through automation and efficiency initiatives
- Streamline logistics operations and optimise transportation flows between factories and distribution centers
- Monitor and manage backlog and shipment variances to ensure seamless order fulfillment
Requirements:
- Bachelor’s degree or above in business administration, industrial engineering, supply chain, finance, accounting, etc.
- Experience in supply chain, manufacturing, logistic and operational processes is ideal
- Knowledge of TI planning systems and WW manufacturing operations is preferred
- Native level Japanese; proficient in English (TOEIC 850+)
About the Company:
One of the world's top manufacturers of semiconductors and related electronics. The company leads a decades-long track record of innovation and success. Through the combined efforts of tens of thousands of dedicated global employees, this firm has played a major role in shaping our relationship with technology.
Keywords:
インダストリアル, メーカー, 製造業, 機械, エンジニア, 求人, 外資系
Job Ref: JFMQDU
About the job
Contract Type: Perm
Specialism: Procurement & Supply Chain
Focus: Customer Service
Industry: Manufacturing and Production
Salary: ¥4,000,000 - ¥6,000,000 per annum
Workplace Type: On-site
Experience Level: Associate
Language: Japanese - Native
Second Language: English - Business level
Location: Tokyo
FULL_TIMEJob Reference: JFMQDU-CE384009
Date posted: 20 April 2026
Consultant: Tina Nguyen
kanto procurement-supply-chain/customer-service 2026-04-20 2026-06-19 manufacturing-and-production Tokyo Tokyo JP JPY 4000000 6000000 6000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true