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カスタマーサポート// Customer Support

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テクノロジー企業にてカスタマーサポートの募集です。サービスに関するお問い合わせ対応や当社の戦略に合わせたカスタマーサービス提供の向上といった業務を担っていただきます。将来的にはカスタマーサクセスのポジションへのキャリアパスも見込めます。在宅勤務が可能です。

職務内容:

  • サービスに関するお問い合わせ対応
  • 当社の戦略に合わせたカスタマーサービス提供の向上
  • サービス提供プロセスの改善
  • パートナー会社との連携

応募要件:

  • 電話やメール対応などのカスタマーサポート経験
  • 接客や顧客対応経験
  • ビジネスレベルのPCスキル(Word・Excel・PowerPoint)
  • ECサイト運営や在庫管理の経験歓迎
  • 電話・メールによる顧客対応経験歓迎
  • 英語力歓迎

会社概要:

決済サービスを展開する日本のテクノロジー企業。オンライン決済機能を提供する決済プラットフォームを開発し、様々なプラットフォームで採用されています。現在、日本と韓国で主に展開していますが、今後、ヨーロッパをはじめとした世界各国への展開を加速していきます。

求人番号: SBOASD

Contract Type: Perm

Specialism: Procurement & Supply Chain

Focus: Customer Service

Industry: IT

Salary: ¥5,000,000 - ¥7,000,000 per annum

Workplace Type: Hybrid

Experience Level: Entry Level

Language: Japanese - Professional working

Location: Tokyo

Job Reference: SBOASD-1DC90A87

Date posted: 11 April 2026

Consultant: James Phillips