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Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

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Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

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Career Advice Leading teams through change: 7 mistakes new leaders make (and how to avoid them)
Career Advice How to answer "what are your weaknesses?" in a job interview
Career Advice Second interview questions: what to expect and how to prepare
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Hiring Advice The rise of the non-permanent workforce: A complete guide
Hiring Advice 2026 Hiring and Job Market Trends in Japan: Supply Chain, Procurement and Operations
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

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ソリューションカスタマーサクセス担当// Solution Customer Success

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モビリティ技術開発会社にて、ソリューションカスタマーサクセス担当の募集です。主に工場へのソフトウェアサービスの導入提案やエンドユーザーのオンボーディングを行っていただきます。toBのソフトウェアアプリのカスタマーサクセス経験をお持ちの方からのご応募をお待ちしております。

職務内容:

  • 工場へのソフトウェアサービスの導入提案
  • エンドユーザーのオンボーディング
  • 想定顧客嘉新のVoCの収集と分析
  • プロダクトマーケットフィット検証

必須要件:

  • ソフトウェアアプリのベータリリース〜顧客拡大のプロセスの経験
  • ソフトウェアアプリの新規顧客獲得とVoC管理の経験
  • toBのソフトウェアアプリのカスタマーサクセスの経験
  • ビジネスレベルの日本語力（読み書き）

歓迎要件:

  • 工場への計測システムもしくはデータ基盤の導入提案の経験

会社概要:

モビリティ技術開発会社。研究や先行開発領域において開発の加速化を実施しており、自動運転技術の開発に取り組むグループの戦略的意思決定、パートナーとの協業拡大、新事業機会の創出および事業会社へのシェアドサービスを行っています。

求人番号: 0O6M65

About the job

Contract Type: Perm

Specialism: Information Technology

Focus: Systems Integration

Industry: Automotive

Salary: ¥7,000,000 - ¥12,000,000 per annum

Workplace Type: On-site

Experience Level: Associate

Language: Japanese - Professional working

Location: Tokyo

Job Reference: 0O6M65-5C3542DC

Date posted: 24 July 2026

Consultant: Taiki Kajitani

Phone number: +81 3 4570 1563

taiki.kajitani@robertwalters.co.jp

Taiki Kajitani

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