バイリンガルM365コンサルタント/ Bilingual M365 Consultant

A global digital services and consulting company is seeking a Bilingual M365 Consultant. The selected candidate will bridge communication between Japanese-speaking users and English-speaking technical teams while supporting M365 services, translation, migration activities, documentation, and user adoption.

Responsibilities:

• Provide functional support and guidance across SharePoint Online, Microsoft Teams, OneDrive, and Exchange Online
• Assist end users with M365 services, features, and best practices
• Conduct bilingual walkthroughs, demonstrations, and guidance sessions for Japanese users
• Support basic M365 troubleshooting and escalate technical cases when required
• Explain technical concepts clearly in Japanese and English for non-technical users
• Provide real-time verbal and written translation between Japanese and English during meetings, training, migration discussions, and user support interactions
• Translate emails, documents, FAQs, technical notes, and user communication materials
• Bridge communication between Japanese end users and global delivery teams
• Support migration readiness, user communication, change management, and stakeholder coordination
• Track Japanese user issues and coordinate with English-speaking technical teams for timely resolution
• Prepare bilingual documentation, guides, FAQs, training materials, meeting minutes, and status reports
• Maintain structured logs of user issues, translation tasks, and M365 support activities
• Provide bilingual summaries and reports to project managers and leadership

Requirements:

• More than 2 years of experience in bilingual translation/interpreting in IT or corporate environments
• Strong functional knowledge of MS 365, including SharePoint Online, MS Teams, OneDrive for Business, and Outlook/Exchange Online
• Ability to translate technical and non-technical content clearly and accurately
• Fluent level Japanese and English

Preferred requirements:

• Experience working on IT migration or digital workplace transformation projects
• Familiarity with ServiceNow or Jira
• Understanding of general IT concepts, including accounts, access management, devices, and cloud basics

About the Company:

The company is a global leader in next-generation digital services and consulting, supporting digital transformation across more than 56 countries. It has over three decades of experience working with global enterprises and has been recognised as a Top Employer across APAC.

Keywords:

M365コンサルタント, IT通訳, IT翻訳, バイリンガル, デジタルトランスフォーメーション, マイグレーション支援, 求人, 外資系

Job Ref: 7H04BU