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エンタープライズアーキテクト/ Enterprise Architect

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An international SaaS company is hiring an Enterprise/Platform Architect. The selected candidate will drive technical and solution engagement with clients, delivering impactful demos, trials, and workshops to support the sales process. This is a remote setup role.

Responsibilities:

  • Lead technical aspects of the AI customer engagement alongside sales and product teams
  • Deliver compelling technical demos, workshops, and customer trials
  • Map RFI/RFP requirements to software solutions and define scoping plans
  • Collaborate with Pre and Post Sales to ensure smooth transitions for customers
  • Influence product development through solution scoping and feedback
  • Provide technical consultation on APIs, SaaS platforms, and automation solutions

Requirements:

  • Proven experience selling, implementing, or consulting on Mid-Market/Enterprise software solutions
  • Experience in CRM, contact centre, or employee service solutions
  • Prior consulting and customer journey mapping experience preferred
  • Proficient in SaaS applications, APIs, scripting technologies (HTML, CSS, JavaScript), and customer service platforms like Salesforce
  • Ability and willingness to travel
  • Native level Japanese; business level English

About the Company:

An international software organisation, this company produces a range of solutions to improve business processes. With customers represented in over one hundred and fifty countries, this company is a leader across the globe.

Keywords:

プラットフォームアーキテクト, カスタマーサービスソフトウェア, スクリプト技術, プリセールス, AIソリューション, 技術提案, クラウドソリューション, 求人, 外資系

Job Ref: SDXC3M

Contract Type: Perm

Specialism: Information Technology

Focus: Architecture

Industry: IT

Salary: ¥10,000,000 - ¥14,000,000 per annum

Workplace Type: Remote

Experience Level: Mid Management

Language: Japanese - Native

Second Language: English - Business level

Location: Tokyo

Job Reference: SDXC3M-911357C7

Date posted: 5 August 2025

Consultant: Madhuri Srinivasa