キーアカウントマネージャー/ Key Account Manager

An international pet nutrition company is seeking a Key Account Manager, EC Channel. The selected candidate will drive sales, share, and 7P goals across key EC customers, develop joint value plans, manage commercial investments, negotiate terms and conditions, and strengthen customer partnerships in Japan.

Responsibilities:

• Develop, implement, and follow up on Joint Value Plans with top key accounts to drive superior 7P execution across assortment, promotion and support plans, POS materials, and training
• Communicate agreed Joint Value Plans internally across Customer Service & Logistics, Marketing, Finance, and field teams to ensure effective execution
• Participate in Country OmniCommercial Planning and Revenue Growth Management processes to provide Pet Channel perspectives and identify opportunities
• Manage agreed commercial investment budgets and propose investment strategies for budgets and latest estimates
• Conduct quarterly GtN reviews with the Finance department to balance accruals against actuals
• Negotiate terms and conditions with customers to achieve profitable growth in alignment with regional and local guidelines
• Conduct monthly field visits with a Pet Trade Manager to assess strategy understanding, tool usage, and implementation of KAM plans
• Ensure implementation and compliance with Distribution Policy and Commercial Selling Principles
• Represent the company at trade shows, pet training days, local and national meetings, and client meetings
• Develop a clear understanding of key customer strategies, policies, future plans, and digital opportunities

Requirements:

• Bachelor’s degree or above
• 5-7 years of experience in Sales or eCommerce
• Proficient computer skills in Microsoft Office and Google documents, with the ability to learn company-specific tools and programmes
• Digital and EC capability
• Understanding of the business environment
• Understanding of the retail environment and customer strategy
• Ability and willingness to travel up to 10%
• Professional level Japanese

Preferred requirements:

• Experience in FMCG or specialty channel customer development
• Business level English

About the Company:

The company specialises in premium dog and cat nutrition and operates within the pet nutrition industry. It is a globally recognised brand represented as a strategic partner in premium pet nutrition.

Keywords:

キーアカウントマネージャー, eコマース, ペット業界, ペットフード, 営業, 顧客開発, アカウントマネジメント, 販売戦略, 交渉, リテール戦略, デジタル, 求人, 外資系

Job Ref: TPQ6SZ