シニアクライアントサービス戦略リーダー/ Sr. Client Services Strategy Lead

An international life sciences organisation is looking for a Senior Client Services Strategy Lead. The selected candidate will lead senior client relationships, align Japan and global teams, drive strategic healthcare initiatives, and support portfolio growth. This is a full remote setup role.

Responsibilities:

• Lead senior client relationships in Japan as a trusted advisor and primary point of contact for local and global stakeholders
• Develop the strategic narrative for Japan within global accounts and translate local market insights into actionable recommendations
• Guide end-to-end customer journeys, including localisation of global assets, messaging, and campaigns with cross-functional teams
• Coordinate collaboration between Japan and global teams to ensure high-quality, compliant, and timely project delivery
• Identify opportunities for account growth, expanded scope, and stronger client partnerships through data, insights, and analytics

Requirements:

• 10-15 years of experience in client services, account leadership, healthcare strategy, marketing, or consulting with responsibility for complex multi-brand or portfolio-level engagements
• Experience leading cross-functional, multicultural teams across strategy, creative, medical, regulatory, and analytics
• Experience synthesising complex data and insights, including real-world evidence, claims data, IQVIA, or digital analytics, into commercially grounded recommendations
• Deep understanding of the Japanese healthcare system, including therapeutic areas, market dynamics, PMD Act, JPMA Code, and MLR review processes
• Native level Japanese; business level English (C1)

Preferred requirements:

• Comfort and enthusiasm for using AI as a regular part of work
• Experience partnering with both local Japan and global brand teams within a matrixed organisation
• Knowledge of global brand planning, lifecycle strategy, and localisation of global frameworks for regional markets
• Experience working closely with MLR partners to ensure compliant asset development and approval
• Ability to create scalable frameworks, playbooks, and best-practice models to improve client engagement and ways of working in the Japan market

About the Company:

A global organisation specialising in life sciences, healthcare marketing, consulting, media, and applied sciences. The company is recognised for its collaborative culture and innovative approach to helping clients achieve meaningful business outcomes.

Keywords:

クライアントサービス, ヘルスケアマーケティング, アカウントマネジメント, 医療戦略, ライフサイエンス, 市場分析, 求人, 外資系

Job Ref: OG7XX4