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Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

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Accounting & finance Explore your full potential with roles where you're more than just a number. Automotive Take your pick from the latest roles across the automotive industry in Japan. Banking & financial services Let us help match you with roles at the most coveted organisations. Chemical Explore new opportunities in the chemical industry. Digital Level up your career by working in a cutting edge digital role. Energy & infrastructure Let us help match you with roles at the most coveted firms. Healthcare, medical & pharmaceutical Explore a new chapter in the healthcare, medical and pharmaceutical sectors. Human resources Secure a role where you’re empowered to help people be the best they can be. Industrial & electrical Build a career within an organisation of the forefront of national progress. Legal, compliance & risk Take your pick from Japan's most prestigious in-house and legal firm roles. M&A advisory & consulting Connect with employers where your expertise in advisory and consulting is seen and valued. Marketing Play an instrumental part in the story of leading brands and employers. Retail Discover a new chapter in the world of retail as we help you find the ideal sales professional role that suits your unique talents and ambitions. Sales Not all sales professionals and roles are the same, let us help you find the right one for you. Secretarial & business support Connect with employers where your administration skills are seen and valued. Supply chain & procurement Making things better, smoother, faster. That's were you come in to make a difference. Tax & assurance Connect with employers where your tax & assurance expertise is seen and valued. Technology & transformation Level up your career by working on cutting edge projects and technology in Japan.
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

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Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

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Customer Service Jobs

We recruit procurement and supply chain professionals for both permanent and contract positions across Japan, particularly in major business centers like Tokyo and Osaka. Our strong relationships span multinational corporations, large domestic enterprises, and small-to-medium businesses within the commerce and industry sector. We also support recruitment for the public sector. We offer a wide range of roles for individuals based in Japan with business-level or higher Japanese language proficiency.

Jobs

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Salary: ¥5,000,000 - ¥10,000,000 per annum

Location: Tokyo

Date Posted: 26 May 2026

ITアウトソーシングサービスを提供する企業にてコールセンタースーパーバイザーの募集です。主にメンバーに対して指導やサポートを提供し日々の業務監督を行っていただきます。将来的に転勤が発生する可能性がございます。
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Salary: Negotiable based on experience

Location: Tokyo

Date Posted: 26 May 2026

An international luxury fashion organisation is seeking a Client Services Advisor. The selected candidate will deliver luxury-standard customer service, manage omni-channel order support, and build strong customer relationships to enhance retention and sales performance.
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Salary: ¥4,000,000 - ¥7,000,000 per annum

Location: Tokyo

Date Posted: 23 May 2026

老舗外資系医療機器メーカーにて、カスタマーケア担当の募集です。当ポジションは注文から現金(Order to Cash)までのプロセス運用を行っていただきます。英語を得意とする方からの応募をお待ちしております。
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Salary: ¥5,000,000 - ¥8,000,000 per annum

Location: Tokyo

Date Posted: 21 May 2026

An international insurance company is looking for a Workforce Management Analyst. The selected candidate will design, analyse, and optimise operational forecasts, staffing plans, and reporting solutions to improve service performance and efficiency.
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Salary: ¥4,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 21 May 2026

A global consumer electronics company is looking for a Customer Supply Chain Order Management Specialist. The selected candidate will manage end-to-end customer supply chain operations, oversee order fulfilment and logistics coordination, and drive process improvements to optimise service, inventory, and operational efficiency.
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Salary: ¥4,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 21 May 2026

An international technology and hospitality platform company is looking for a Senior Specialist, Premium Support (Japanese Speaker). The selected candidate will manage complex customer support cases, provide high-touch service to premium users, and collaborate with internal stakeholders to deliver exceptional case resolution experiences.
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Salary: ¥6,000,000 - ¥7,500,000 per annum

Location: Tokyo

Date Posted: 19 May 2026

外資系半導体ファンドリーメーカーにてカスタマーサポートの募集です。主に生産キャパシティの調整や顧客への納期提示・交渉、返品・苦情・返金対応を担っていただきます。営業管理業務窓口の経験をお持ちの方にご活躍いただけます。
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Salary: ご経験により相談可能

Location: Tokyo

Date Posted: 16 May 2026

ベビーカーを中心とした育児用品の輸入・販売企業にてサービス・オペレーションスタッフの募集です。メールや電話での顧客からの問い合わせおよび課題解決への対応や顧客課題の解決をサポートなどを行っていただきます。週2〜3日の在宅勤務が可能な、派遣社員ポジションです。
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Salary: ¥4,000,000 - ¥7,000,000 per annum

Location: Tokyo

Date Posted: 15 May 2026

航空宇宙向けの複合材料を製造する素材メーカーにてカスタマーサービススペシャリストの募集です。主に顧客からの購買注文の受領窓口業務や納品状況の追跡、顧客との強固な関係を構築・維持などをお任せいたします。週1〜2日の在宅勤務が可能なポジションです。
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Salary: ご経験により相談可能

Location: Tokyo

Date Posted: 15 May 2026

顧客対応・業務支援のアウトソーシング企業の日本法人にてスーパーバイザーの募集がございます。管理者としてのキャリアを磨きたい方、成長できる仕事がしたい方を歓迎いたします。長期派遣ポジションです。