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Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

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Accounting & finance Explore your full potential with roles where you're more than just a number. Automotive Take your pick from the latest roles across the automotive industry in Japan. Banking & financial services Let us help match you with roles at the most coveted organisations. Chemical Explore new opportunities in the chemical industry. Digital Level up your career by working in a cutting edge digital role. Energy & infrastructure Let us help match you with roles at the most coveted firms. Healthcare, medical & pharmaceutical Explore a new chapter in the healthcare, medical and pharmaceutical sectors. Human resources Secure a role where you’re empowered to help people be the best they can be. Industrial & electrical Build a career within an organisation of the forefront of national progress. Legal, compliance & risk Take your pick from Japan's most prestigious in-house and legal firm roles. M&A advisory & consulting Connect with employers where your expertise in advisory and consulting is seen and valued. Marketing Play an instrumental part in the story of leading brands and employers. Retail Discover a new chapter in the world of retail as we help you find the ideal sales professional role that suits your unique talents and ambitions. Sales Not all sales professionals and roles are the same, let us help you find the right one for you. Secretarial & business support Connect with employers where your administration skills are seen and valued. Supply chain & procurement Making things better, smoother, faster. That's were you come in to make a difference. Tax & assurance Connect with employers where your tax & assurance expertise is seen and valued. Technology & transformation Level up your career by working on cutting edge projects and technology in Japan.
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Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

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Career advice Insights to help you progress your professional story. Submit your CV Let us help you write the next chapter in your career. Tell us you story today. International career management We help returnees find meaningful career opportunities back home. We understand how to leverage your international experience and skills in the Japanese job market, ensuring a smooth transition as you restart your career in Japan. Refer your friend Refer a friend and get rewarded. Salary calculator Benchmark your salary and explore the hiring trends in your industry. Our expertise Need advice or more information about a specific industry or role? No worries. Our specialist teams at Robert Walters Japan have you covered. Find jobs Our industry specialists will listen to your aspirations and share your story with the most prestigious organisations in Japan. Together, let’s write the next chapter of your career.
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Services

Japan's leading employers trust us to deliver talent solutions tailored to their exact requirements. 

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Insights

Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.

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E-guides and whitepapers Get access to the latest expert research, reports and insights. Podcasts Access our Powering Potential podcast series to hear from business leaders and recruitment experts. Career advice Guiding you on your career journey. Hiring advice Resources and advice to get the best out of your workforce. Webinars Watch industry workforce leaders exchange ideas and reveal new trends. Salary survey Get the most comprehensive overview of salaries and hiring trends in your industry from the Robert Walters Salary Survey. Monthly market updates Stay updated on Japan's job market trends, hiring practices, and global company insights.
Hiring Advice How to interview well and hire the best people
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About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

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Our story Learn more about our history and who we are. Investors Access the latest investor news from Robert Walters. Partnerships Partnerships with purpose. Learn more about the people and organisations we partner with. Equity, diversity & inclusion It starts from within. Learn how our workplace promotes inclusion, diversity and respect for all. Our client and candidate stories Read more about how we champoin the stories of our candidates, clients. ESG and corporate responsibility Learn more about our ESG commitments and how we are helping people and planet. FAQs Check out frequently asked questions regarding your account.

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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

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Contact Us

Truly global and proudly local. Speak to us today on your recruitment needs.

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Offices

Submit your CV Looking to hire
Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Career Advice Leading teams through change: 7 mistakes new leaders make (and how to avoid them)
Career Advice How to answer "what are your weaknesses?" in a job interview
Career Advice Second interview questions: what to expect and how to prepare
Services

Japan's leading employers trust us to deliver talent solutions tailored to their exact requirements. 

Browse our range of services

Recruitment

Outsourcing

Talent advisory

Insights

Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.

See all resources
Hiring Advice How to interview well and hire the best people
Hiring Advice Why More Banking TA Leaders Are Speaking the Language of Revenue
Hiring Advice Build, Buy, Borrow, Bot: Who Decides?
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

Learn more
Contact Us

Truly global and proudly local. Speak to us today on your recruitment needs.

Get in touch

Offices

Our locations

Submit your CV Looking to hire

Customer Service Jobs

We recruit procurement and supply chain professionals for both permanent and contract positions across Japan, particularly in major business centers like Tokyo and Osaka. Our strong relationships span multinational corporations, large domestic enterprises, and small-to-medium businesses within the commerce and industry sector. We also support recruitment for the public sector. We offer a wide range of roles for individuals based in Japan with business-level or higher Japanese language proficiency.

Jobs

カスタマーオペレーションズアナリスト/ Customer Operations Analyst

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Salary: ¥4,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 19 August 2026

A global semiconductor manufacturer is seeking a Customer Operations Analyst. The successful candidate will optimise customer supply chains and strengthen business relationships to enhance overall operational performance.
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受注・カスタマーサービス担当// Customer Service Specialist

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Salary: ¥4,000,000 - ¥8,000,000 per annum

Location: Tokyo

Date Posted: 19 August 2026

外資系メーカーにて受注・カスタマーサービス担当の募集がございます。問い合わせ対応から見積・納期管理・請求処理など一連の業務をご担当いただきます。週1〜2日の在宅勤務が可能です。
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CSR

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Salary: ¥4,000,000 - ¥7,000,000 per annum

Location: Tokyo

Date Posted: 18 August 2026

A multinational manufacturing and supply chain company is seeking a CSR. The selected candidate will coordinate customer orders, SAP processing, inventory, shipping and logistics, trade compliance, claims, and communication with customers, manufacturing mills, and third-party vendors. This is a remote setup role.
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コールセンタースーパーバイザー// Call Center Supervisor

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Salary: ¥5,000,000 - ¥10,000,000 per annum

Location: Tokyo

Date Posted: 14 August 2026

ITアウトソーシングサービスを提供する企業にてコールセンタースーパーバイザーの募集です。主にメンバーに対して指導やサポートを提供し日々の業務監督を行っていただきます。将来的に転勤が発生する可能性がございます。
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カスタマーサービス担当者/ Customer Service Representative

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Salary: ¥6,000,000 - ¥8,000,000 per annum

Location: Tokyo

Date Posted: 14 August 2026

An international materials technology company is seeking a Customer Service Representative to manage customer communications, orders, shipping coordination, and related service activities.
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カスタマーサービス・オペレーション/ Customer Services and Operations

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Salary: ¥5,000,000 - ¥7,000,000 per annum

Location: Tokyo

Date Posted: 13 August 2026

A global logistics company is looking for an Air Freight Customer Services and Operations. The chosen applicant will coordinate and handle airfreight shipments from end to end, ensuring customer satisfaction.
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カスタマーサービススーパーバイザー/ Customer Service Supervisor

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Salary: ¥5,000,000 - ¥6,500,000 per annum

Location: Tokyo

Date Posted: 13 August 2026

A global logistics technology company is looking for a Customer Service Supervisor. The selected candidate will oversee customer service operations, resolve complex cases, coordinate with key stakeholders, and drive service and team performance improvements.
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カスタマーサービス担当/ Customer Service Representative

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Salary: ¥5,000,000 - ¥7,000,000 per annum

Location: Tokyo

Date Posted: 12 August 2026

A global chemical company is searching for a Customer Service Representative. The selected applicant will be responsible for end-to-end order management, customer service support, and logistics coordination to ensure accurate and timely order fulfilment.
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CS運用スペシャリスト/ CS Operation Specialist

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Salary: ¥6,000,000 - ¥7,500,000 per annum

Location: Tokyo

Date Posted: 12 August 2026

An international consumer goods organisation is looking for a CS Operation Specialist. The selected candidate will deliver high-quality customer service, resolve inquiries, improve service processes, and strengthen knowledge sharing across the organisation. This is a hybrid role.
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CS 決済・不正オペレーションリード/ CS Payments & Fraud Operations Lead

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Salary: ¥7,500,000 - ¥8,500,000 per annum

Location: Tokyo

Date Posted: 12 August 2026

A global consumer goods company is looking for a CS Payments & Fraud Operations Lead. The selected candidate will oversee payment operations, fraud prevention, partner management, and payment strategy to improve customer experience, profitability, and risk control. This is a hybrid role.
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