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Career Advice Tell me about yourself: How to answer this common interview question
Career Advice How to explain your reasons for leaving a job (with examples)
Career Advice Executive Conversations: Jacob Torén
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Hiring Advice AI in HR: How AI is changing the TA & HR landscape
Hiring Advice Executive coaching vs. career coaching: Everything you should know
Hiring Advice How to conduct a mid-year performance review that drives real impact
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About Robert Walters Japan

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Our story Learn more about our history and who we are. Investors Access the latest investor news from Robert Walters. Partnerships Partnerships with purpose. Learn more about the people and organisations we partner with. Equity, diversity & inclusion It starts from within. Learn how our workplace promotes inclusion, diversity and respect for all. Our client and candidate stories Read more about how we champoin the stories of our candidates, clients. ESG and corporate responsibility Learn more about our ESG commitments and how we are helping people and planet. FAQs Check out frequently asked questions regarding your account.

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Submit your CV Looking to hire
Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Career Advice Tell me about yourself: How to answer this common interview question
Career Advice How to explain your reasons for leaving a job (with examples)
Career Advice Executive Conversations: Jacob Torén
Services

Japan's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources

Read more

Recruitment

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Talent advisory

Insights

Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.

See all resources
Hiring Advice AI in HR: How AI is changing the TA & HR landscape
Hiring Advice Executive coaching vs. career coaching: Everything you should know
Hiring Advice How to conduct a mid-year performance review that drives real impact
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

Learn more
Contact Us

Truly global and proudly local. Speak to us today on your recruitment needs.

Get in touch

Offices

Our locations

Submit your CV Looking to hire

Customer Service Jobs

Robert Walters procurement and supply chain teams recruit contract and permanent opportunities for all levels of procurement and supply chain. We work with a range of manufacturing, commercial and professional services companies, as well as small to medium enterprises, large multinationals and the public sector.

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Jobs

カスタマーサービススケジュール調整担当// Customer Service Scheduler

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Salary: ¥4,000,000 - ¥5,500,000 per annum

Location: Tokyo

Date Posted: 19 June 2025

外資系計量計測機器メーカーにてカスタマーサービススケジュール調整担当の募集です。フィールドエンジニアが最も効率的な現地オペレーションが可能になるようにスケジュールの調整などを行っていただきます。出張が発生するポジションです。
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カスタマーサービス本部長// Head of CS

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Salary: ¥14,000,000 - ¥20,000,000 per annum

Location: Tokyo

Date Posted: 19 June 2025

産業機械や工具の製造・販売を行う企業にてカスタマーサービス本部長の募集です。日本国内の当社電動工具製品の修理およびコールセンターを中心としたアフターサービス・カスタマーサービス部門の統括をお任せいたします。在宅勤務が可能です。
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セールスマネージャー/ Sales Manager

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Salary: ¥7,000,000 - ¥10,000,000 per annum

Location: Osaka

Date Posted: 19 June 2025

A multinational logistics company is seeking a Sales Manager for its Pharma & Healthcare division. The selected candidate will lead business development and retention strategies to drive growth and profitability within the vertical.
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カスタマーサービス/ Sea Freight Customer Service

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Salary: ¥5,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 14 June 2025

A global logistics company is searching for a Sea Freight Customer Service. The chosen applicant will handle door-to-door shipments, negotiate rates, and maintain high-quality data in transport and tracking systems. This is a hybrid role.
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カスタマークオリティ/ Customer Quality

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Salary: ¥7,000,000 - ¥10,000,000 per annum

Location: Tokyo

Date Posted: 14 June 2025

An international semiconductor company is hiring for a Customer Quality professional. The selected candidate will manage global customer relationships, drive quality improvement initiatives, and lead customer communication strategies.
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クライアントサービスアドバイザー// Client Service Advisor

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Salary: ¥4,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 14 June 2025

有名ラグジュアリーブランドにてクライアントサービスアドバイザーの募集です。応対のプロフェッショナルとして、顧客ニーズを的確に把握し、パーソナルなサービスを提供していただきます。中国語力をお持ちの方を歓迎いたします。
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カスタマーサポート// Customer Support

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Salary: ご経験により相談可能

Location: Tokyo

Date Posted: 13 June 2025

スマートフォン向けゲームの企画・開発・運営を手がける日本発のゲーム会社にてカスタマーサポートの募集がございます。サポートセンターからのエスカレーション対応や意見の取りまとめ、改善案の提案などをお任せいたします。週4日在宅勤務の短期派遣ポジションです。
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カスタマーサービス担当// Customer Service

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Salary: ご経験により相談可能

Location: Tokyo

Date Posted: 12 June 2025

外資系の大手物流企業にてカスタマーサービス担当の募集がございます。顧客からの集荷依頼やお問い合わせ対応、顧客情報入力作業などをお任せいたします。中国語力を活かしてご活躍いただけます。長期派遣ポジションです。
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キーアカウントマネージャー/ Key Account Manager

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Salary: ¥8,000,000 - ¥13,000,000 per annum

Location: Tokyo

Date Posted: 10 June 2025

A multinational logistics and supply chain company is looking for a Key Account Manager. The selected candidate will build strong partnerships with key clients and drive strategic account growth through cross-functional collaboration. This is a hybrid setup role.
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カスタマーサービスおよびロジスティクス/ Customer Service and Logistics

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Salary: ¥7,000,000 - ¥8,000,000 per annum

Location: Tokyo

Date Posted: 10 June 2025

A global consumer goods company is looking for a Customer Service and Logistics professional. The selected candidate will support system operations, logistics coordination, and process improvements to enhance overall efficiency. This is a hybrid setup role.
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