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Accounting & finance Explore your full potential with roles where you're more than just a number. Automotive Take your pick from the latest roles across the automotive industry in Japan. Banking & financial services Let us help match you with roles at the most coveted organisations. Chemical Explore new opportunities in the chemical industry. Digital Level up your career by working in a cutting edge digital role. Energy & infrastructure Let us help match you with roles at the most coveted firms. Healthcare, medical & pharmaceutical Explore a new chapter in the healthcare, medical and pharmaceutical sectors. Human resources Secure a role where you’re empowered to help people be the best they can be. Industrial & electrical Build a career within an organisation of the forefront of national progress. Legal, compliance & risk Take your pick from Japan's most prestigious in-house and legal firm roles. M&A advisory & consulting Connect with employers where your expertise in advisory and consulting is seen and valued. Marketing Play an instrumental part in the story of leading brands and employers. Retail Discover a new chapter in the world of retail as we help you find the ideal sales professional role that suits your unique talents and ambitions. Sales Not all sales professionals and roles are the same, let us help you find the right one for you. Secretarial & business support Connect with employers where your administration skills are seen and valued. Supply chain & procurement Making things better, smoother, faster. That's were you come in to make a difference. Tax & assurance Connect with employers where your tax & assurance expertise is seen and valued. Technology & transformation Level up your career by working on cutting edge projects and technology in Japan.
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Career advice Insights to help you progress your professional story. Submit your CV Let us help you write the next chapter in your career. Tell us you story today. International career management We help returnees find meaningful career opportunities back home. We understand how to leverage your international experience and skills in the Japanese job market, ensuring a smooth transition as you restart your career in Japan. Refer your friend Refer a friend and get rewarded. Salary calculator Benchmark your salary and explore the hiring trends in your industry. Our expertise Need advice or more information about a specific industry or role? No worries. Our specialist teams at Robert Walters Japan have you covered. Find jobs Our industry specialists will listen to your aspirations and share your story with the most prestigious organisations in Japan. Together, let’s write the next chapter of your career.
Career Advice Tell me about yourself: How to answer this common interview question
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Career Advice Executive Conversations: Jacob Torén
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Hiring Advice AI in Recruitment: Practical Tools Transforming Hiring in 2025
Hiring Advice APAC’s Contingent Workforce: Growth Trends and Challenges
Hiring Advice AI Readiness: How AI is redefining the workplace
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About Robert Walters Japan

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Our story Learn more about our history and who we are. Investors Access the latest investor news from Robert Walters. Partnerships Partnerships with purpose. Learn more about the people and organisations we partner with. Equity, diversity & inclusion It starts from within. Learn how our workplace promotes inclusion, diversity and respect for all. Our client and candidate stories Read more about how we champoin the stories of our candidates, clients. ESG and corporate responsibility Learn more about our ESG commitments and how we are helping people and planet. FAQs Check out frequently asked questions regarding your account.

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Submit your CV Looking to hire
Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Career Advice Tell me about yourself: How to answer this common interview question
Career Advice How to explain your reasons for leaving a job (with examples)
Career Advice Executive Conversations: Jacob Torén
Services

Japan's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources

Read more

Recruitment

Outsourcing

Talent advisory

Insights

Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.

See all resources
Hiring Advice AI in Recruitment: Practical Tools Transforming Hiring in 2025
Hiring Advice APAC’s Contingent Workforce: Growth Trends and Challenges
Hiring Advice AI Readiness: How AI is redefining the workplace
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

Learn more
Contact Us

Truly global and proudly local. Speak to us today on your recruitment needs.

Get in touch

Offices

Our locations

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Customer Service Jobs

We recruit procurement and supply chain professionals for both permanent and contract positions across Japan, particularly in major business centers like Tokyo and Osaka. Our strong relationships span multinational corporations, large domestic enterprises, and small-to-medium businesses within the commerce and industry sector. We also support recruitment for the public sector. We offer a wide range of roles for individuals based in Japan with business-level or higher Japanese language proficiency.

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Jobs

カスタマーサポートスペシャリスト/ Customer Support Specialist

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Salary: ¥4,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 8 July 2025

An international medical device company is searching for a Customer Support Specialist. The selected applicant will handle customer inquiries, product questions, and daily order processing in line with KPI targets.
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セールスエグゼクティブ/ Sales Executive

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Salary: ¥4,000,000 - ¥8,000,000 per annum

Location: Tokyo

Date Posted: 4 July 2025

An international logistics company is seeking a Sales Executive. The selected candidate will be responsible for identifying customer needs, developing sales plans, and ensuring smooth service delivery.
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カスタマーサービス担当// Customer Service

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Salary: ¥4,000,000 - ¥6,500,000 per annum

Location: Kanagawa

Date Posted: 30 June 2025

外資系医療機器メーカーにてカスタマーサービス担当の募集です。不妊治療を行っているクリニックに対して、遺伝子検査サービスの導入サポート、検査キットの発送手配、検体受付登録、検査結果報告、検査についてのお問い合わせ対応、検査費用の請求などを行っていただきます。勤務地は神奈川県です。
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カスタマーサービスマネージャー// Customer Service Manager

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Salary: ¥12,000,000 - ¥16,000,000 per annum

Location: Kanagawa

Date Posted: 27 June 2025

補聴器や聴覚ケア製品を提供している企業にてカスタマーサービスマネージャーの募集です。他部署と連携し、顧客の注文を受け付け、製造・出荷の管理をご担当いただきます。将来は経営メンバー昇進の可能性もあるポジションです。勤務地は神奈川県です。
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カスタマーサポートスペシャリスト// Customer Support Specialist

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Salary: ¥4,200,000 - ¥5,400,000 per annum

Location: Tokyo

Date Posted: 24 June 2025

ヨーロッパで誕生したデザイナー家具を販売している会社にてカスタマーサポートスペシャリストの募集です。物流・営業・品質管理など関係部門と連携しながら、配送や問い合わせ対応などをお任せいたします。プロジェクト管理スキルを身に着けたい方からのご応募をお待ちしております。在宅勤務が可能です。
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カスタマーサービス本部長// Head of CS

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Salary: ¥14,000,000 - ¥20,000,000 per annum

Location: Tokyo

Date Posted: 19 June 2025

産業機械や工具の製造・販売を行う企業にてカスタマーサービス本部長の募集です。日本国内の当社電動工具製品の修理およびコールセンターを中心としたアフターサービス・カスタマーサービス部門の統括をお任せいたします。在宅勤務が可能です。
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カスタマーサービス/ Sea Freight Customer Service

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Salary: ¥5,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 14 June 2025

A global logistics company is searching for a Sea Freight Customer Service. The chosen applicant will handle door-to-door shipments, negotiate rates, and maintain high-quality data in transport and tracking systems. This is a hybrid role.
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クライアントサービスアドバイザー// Client Service Advisor

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Salary: ¥4,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 14 June 2025

有名ラグジュアリーブランドにてクライアントサービスアドバイザーの募集です。応対のプロフェッショナルとして、顧客ニーズを的確に把握し、パーソナルなサービスを提供していただきます。中国語力をお持ちの方を歓迎いたします。
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キーアカウントマネージャー/ Key Account Manager

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Salary: ¥8,000,000 - ¥13,000,000 per annum

Location: Tokyo

Date Posted: 10 June 2025

A multinational logistics and supply chain company is looking for a Key Account Manager. The selected candidate will build strong partnerships with key clients and drive strategic account growth through cross-functional collaboration. This is a hybrid setup role.
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カスタマーサービス・ロジスティクス/ Customer Service and Logistics

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Salary: ¥7,000,000 - ¥8,000,000 per annum

Location: Tokyo

Date Posted: 10 June 2025

A global consumer goods company is looking for a Customer Service and Logistics professional. The selected candidate will support system operations, logistics coordination, and process improvements to enhance overall efficiency. This is a hybrid setup role.
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