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Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

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Accounting & finance Explore your full potential with roles where you're more than just a number. Automotive Take your pick from the latest roles across the automotive industry in Japan. Banking & financial services Let us help match you with roles at the most coveted organisations. Chemical Explore new opportunities in the chemical industry. Digital Level up your career by working in a cutting edge digital role. Energy & infrastructure Let us help match you with roles at the most coveted firms. Healthcare, medical & pharmaceutical Explore a new chapter in the healthcare, medical and pharmaceutical sectors. Human resources Secure a role where you’re empowered to help people be the best they can be. Industrial & electrical Build a career within an organisation of the forefront of national progress. Legal, compliance & risk Take your pick from Japan's most prestigious in-house and legal firm roles. M&A advisory & consulting Connect with employers where your expertise in advisory and consulting is seen and valued. Marketing Play an instrumental part in the story of leading brands and employers. Retail Discover a new chapter in the world of retail as we help you find the ideal sales professional role that suits your unique talents and ambitions. Sales Not all sales professionals and roles are the same, let us help you find the right one for you. Secretarial & business support Connect with employers where your administration skills are seen and valued. Supply chain & procurement Making things better, smoother, faster. That's were you come in to make a difference. Tax & assurance Connect with employers where your tax & assurance expertise is seen and valued. Technology & transformation Level up your career by working on cutting edge projects and technology in Japan.
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

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Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

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Customer Service Jobs

We recruit procurement and supply chain professionals for both permanent and contract positions across Japan, particularly in major business centers like Tokyo and Osaka. Our strong relationships span multinational corporations, large domestic enterprises, and small-to-medium businesses within the commerce and industry sector. We also support recruitment for the public sector. We offer a wide range of roles for individuals based in Japan with business-level or higher Japanese language proficiency.

Jobs

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Salary: ¥5,000,000 - ¥7,000,000 per annum

Location: Tokyo

Date Posted: 8 November 2026

サイバーセキュリティ専門企業にて、カスタマーサクセス担当の募集です。サービスをご導入頂いたユーザー様と、ベンダーである海外企業との結節点となり、LTVの最大化に努めていただきます。週2日のリモートワークが可能です。
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Salary: ¥4,500,000 - ¥6,500,000 per annum

Location: Tokyo

Date Posted: 8 November 2026

A globally recognised outdoor cooking products company is seeking a Customer Support Specialist, Japan. The selected candidate will provide technical customer support, troubleshoot product issues, manage customer and retailer relationships, collaborate with internal teams, and maintain support documentation.
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Salary: ¥7,000,000 - ¥9,000,000 per annum

Location: Tokyo

Date Posted: 27 October 2026

An international toy manufacturing company is looking for a Customer Service Ops & SAP Transformation Specialist. The selected candidate will oversee order management, drive SAP-related digitisation projects and improve operational processes. This is a hybrid role.
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Salary: ¥4,000,000 - ¥8,000,000 per annum

Location: Miyagi

Date Posted: 26 October 2026

A global manufacturing company is looking for a Planner. The selected candidate will develop production schedules based on customer demand, coordinate materials and resources, manage shipment commitments, and drive continuous improvements across planning and fulfilment processes.
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Salary: Negotiable based on experience

Location: Tokyo

Date Posted: 25 October 2026

An international luxury fashion organisation is seeking a Client Services Advisor. The selected candidate will deliver luxury-standard customer service, manage omni-channel order support, and build strong customer relationships to enhance retention and sales performance.
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Salary: ¥5,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 23 October 2026

外資系フットウェア・ライフスタイルブランド企業にて、カスタマーサービス管理担当の募集です。卸売およびECの注文・返品について、受付から完了までの一連の業務を統括していただきます。カスタマーサービス、セールスオペレーション経験をお持ちの方からのご応募をお待ちしております。
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Salary: ¥8,000,000 - ¥13,000,000 per annum

Location: Chiba

Date Posted: 21 October 2026

An international semiconductor manufacturer is seeking a Customer Liaison Manager to manage customer relationships, resolve escalations and coordinate cross-functional activities to ensure customer satisfaction and operational performance. This is a hybrid role.
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Salary: ¥7,000,000 - ¥8,000,000 per annum

Location: Tokyo

Date Posted: 19 October 2026

A foreign consumer products company is looking for a CS Payments & Fraud Operations Lead. The chosen applicant will oversee payment operations, business growth, fraud prevention, and risk management. This is a hybrid role.

CSR

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Salary: ¥4,000,000 - ¥7,000,000 per annum

Location: Tokyo

Date Posted: 17 October 2026

A multinational manufacturing and supply chain company is seeking a CSR. The selected candidate will coordinate customer orders, SAP processing, inventory, shipping and logistics, trade compliance, claims, and communication with customers, manufacturing mills, and third-party vendors. This is a remote setup role.
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Salary: ¥3,000,000 - ¥8,000,000 per annum

Location: Japan

Date Posted: 16 October 2026

外資系BPO・カスタマーサポートサービス企業にて、オペレーションマネージャーの募集です。チームリーダー等と連携し、数十名から100名規模のテレセールス組織を統括しながら、顧客満足度の向上と継続的な業務改善を推進していただきます。フルリモート勤務が可能です。