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Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

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Accounting & finance Explore your full potential with roles where you're more than just a number. Automotive Take your pick from the latest roles across the automotive industry in Japan. Banking & financial services Let us help match you with roles at the most coveted organisations. Chemical Explore new opportunities in the chemical industry. Digital Level up your career by working in a cutting edge digital role. Energy & infrastructure Let us help match you with roles at the most coveted firms. Healthcare, medical & pharmaceutical Explore a new chapter in the healthcare, medical and pharmaceutical sectors. Human resources Secure a role where you’re empowered to help people be the best they can be. Industrial & electrical Build a career within an organisation of the forefront of national progress. Legal, compliance & risk Take your pick from Japan's most prestigious in-house and legal firm roles. M&A advisory & consulting Connect with employers where your expertise in advisory and consulting is seen and valued. Marketing Play an instrumental part in the story of leading brands and employers. Retail Discover a new chapter in the world of retail as we help you find the ideal sales professional role that suits your unique talents and ambitions. Sales Not all sales professionals and roles are the same, let us help you find the right one for you. Secretarial & business support Connect with employers where your administration skills are seen and valued. Supply chain & procurement Making things better, smoother, faster. That's were you come in to make a difference. Tax & assurance Connect with employers where your tax & assurance expertise is seen and valued. Technology & transformation Level up your career by working on cutting edge projects and technology in Japan.
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Career advice Insights to help you progress your professional story. Submit your CV Let us help you write the next chapter in your career. Tell us you story today. International career management We help returnees find meaningful career opportunities back home. We understand how to leverage your international experience and skills in the Japanese job market, ensuring a smooth transition as you restart your career in Japan. Refer your friend Refer a friend and get rewarded. Salary calculator Benchmark your salary and explore the hiring trends in your industry. Our expertise Need advice or more information about a specific industry or role? No worries. Our specialist teams at Robert Walters Japan have you covered. Find jobs Our industry specialists will listen to your aspirations and share your story with the most prestigious organisations in Japan. Together, let’s write the next chapter of your career.
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Japan's leading employers trust us to deliver talent solutions tailored to their exact requirements. 

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Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.

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E-guides and whitepapers Get access to the latest expert research, reports and insights. Podcasts Access our Powering Potential podcast series to hear from business leaders and recruitment experts. Career advice Guiding you on your career journey. Hiring advice Resources and advice to get the best out of your workforce. Webinars Watch industry workforce leaders exchange ideas and reveal new trends. Salary survey Get the most comprehensive overview of salaries and hiring trends in your industry from the Robert Walters Salary Survey. Monthly market updates Stay updated on Japan's job market trends, hiring practices, and global company insights.
Hiring Advice How to interview well and hire the best people
Hiring Advice What Is Talent Acquisition? 
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About Robert Walters Japan

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Our story Learn more about our history and who we are. Investors Access the latest investor news from Robert Walters. Partnerships Partnerships with purpose. Learn more about the people and organisations we partner with. Equity, diversity & inclusion It starts from within. Learn how our workplace promotes inclusion, diversity and respect for all. Our client and candidate stories Read more about how we champoin the stories of our candidates, clients. ESG and corporate responsibility Learn more about our ESG commitments and how we are helping people and planet. FAQs Check out frequently asked questions regarding your account.

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Offices

Submit your CV Looking to hire
Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Career Advice What is job hugging and why it matters in today's job market
Career Advice Leading teams through change: 7 mistakes new leaders make (and how to avoid them)
Career Advice How to answer "what are your weaknesses?" in a job interview
Services

Japan's leading employers trust us to deliver talent solutions tailored to their exact requirements. 

Browse our range of services

Recruitment

Outsourcing

Talent advisory

Insights

Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.

See all resources
Hiring Advice How to interview well and hire the best people
Hiring Advice What Is Talent Acquisition? 
Hiring Advice Co-creating a global talent model with MUFG
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

Learn more
Contact Us

Truly global and proudly local. Speak to us today on your recruitment needs.

Get in touch

Offices

Our locations

Submit your CV Looking to hire

Business Support Customer Service Jobs

We recruit secretarial and business support professionals for permanent, contract, and temporary roles across Japan. With strong networks in Tokyo and Osaka, we support multinational firms, large corporations, and SMEs across various industries. Our roles are ideal for Japanese-speaking professionals seeking opportunities in secretarial, office management, and administrative functions within Japan’s key business hubs.

Jobs

リーダー、カスタマーサポート＆サービス/ Lead, Customer Support & Services

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Salary: ¥6,000,000 - ¥9,000,000 per annum

Location: Tokyo

Date Posted: 9 September 2026

A global aerospace and defense manufacturer is looking for a Lead, Customer Support & Services. The selected candidate will manage key customer accounts, oversee spare parts and repair support, handle commercial coordination, and drive service growth.
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カスタマーサポートチームリード// Team Lead

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Salary: ご経験により相談可能

Location: Japan

Date Posted: 4 September 2026

顧客対応・業務支援のアウトソーシング企業の日本法人にて、カスタマーサポートチームリードの募集がございます。メンバーの育成・管理、カスタマーサービスの維持と改善をリードいただきます。完全在宅が可能な契約社員ポジションです。
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ハウスキーピングマネージャー/ Housekeeping Manager

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Salary: ¥4,000,000 - ¥5,000,000 per annum

Location: Kyoto

Date Posted: 3 September 2026

A foreign hospitality company is looking for a Housekeeping Manager. The chosen applicant will manage and coordinate housekeeping operations, ensuring guestrooms, public areas and back-of-house areas meet hotel standards.
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オペレーションマネージャー/ Operation Manager

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Salary: ¥7,000,000 - ¥8,000,000 per annum

Location: Fukuoka

Date Posted: 2 September 2026

A global technology and business services company is looking for an Operation Manager. The selected candidate will oversee client operations, financial performance, people management, and continuous improvement initiatives.
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営業・業務マネージャー/ Sales & Operations Manager

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Salary: ¥10,000,000 - ¥15,000,000 per annum

Location: Tokyo

Date Posted: 26 August 2026

A multinational industrial manufacturing company is looking for a Sales & Operations Manager. The selected candidate will oversee local customer service operations, driving tactical and strategic programs, resource utilisation, process effectiveness, and service excellence. This is a hybrid role.
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カスタマーサポート担当者/ Customer Support Representative

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Salary: ¥5,000,000 - ¥6,000,000 per annum

Location: Tokyo

Date Posted: 18 August 2026

A renowned sporting goods company is looking for a Customer Support Representative. The selected candidate will manage order processing, customer support, returns handling, and issue resolution across both wholesale and direct-to-consumer channels. This is a hybrid role.
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