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Accounting & finance Explore your full potential with roles where you're more than just a number. Automotive Take your pick from the latest roles across the automotive industry in Japan. Banking & financial services Let us help match you with roles at the most coveted organisations. Chemical Explore new opportunities in the chemical industry. Digital Level up your career by working in a cutting edge digital role. Energy & infrastructure Let us help match you with roles at the most coveted firms. Healthcare, medical & pharmaceutical Explore a new chapter in the healthcare, medical and pharmaceutical sectors. Human resources Secure a role where you’re empowered to help people be the best they can be. Industrial & electrical Build a career within an organisation of the forefront of national progress. Legal, compliance & risk Take your pick from Japan's most prestigious in-house and legal firm roles. M&A advisory & consulting Connect with employers where your expertise in advisory and consulting is seen and valued. Marketing Play an instrumental part in the story of leading brands and employers. Retail Discover a new chapter in the world of retail as we help you find the ideal sales professional role that suits your unique talents and ambitions. Sales Not all sales professionals and roles are the same, let us help you find the right one for you. Secretarial & business support Connect with employers where your administration skills are seen and valued. Supply chain & procurement Making things better, smoother, faster. That's were you come in to make a difference. Tax & assurance Connect with employers where your tax & assurance expertise is seen and valued. Technology & transformation Level up your career by working on cutting edge projects and technology in Japan.
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Career advice Insights to help you progress your professional story. Submit your CV Let us help you write the next chapter in your career. Tell us you story today. International career management We help returnees find meaningful career opportunities back home. We understand how to leverage your international experience and skills in the Japanese job market, ensuring a smooth transition as you restart your career in Japan. Refer your friend Refer a friend and get rewarded. Salary calculator Benchmark your salary and explore the hiring trends in your industry. Our expertise Need advice or more information about a specific industry or role? No worries. Our specialist teams at Robert Walters Japan have you covered. Find jobs Our industry specialists will listen to your aspirations and share your story with the most prestigious organisations in Japan. Together, let’s write the next chapter of your career.
Career Advice Common phone interview questions: What to expect and how to answer
Career Advice How to respond to an interview request (email examples)
Career Advice How to negotiate a salary offer: tips, examples, and advice
Submit your CV Looking to hire

Services

Japan's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources

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Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.

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E-guides and whitepapers Get access to the latest expert research, reports and insights. Podcasts Access our Powering Potential podcast series to hear from business leaders and recruitment experts. Career advice Guiding you on your career journey. Hiring advice Resources and advice to get the best out of your workforce. Webinars Watch industry workforce leaders exchange ideas and reveal new trends. Salary survey Get the most comprehensive overview of salaries and hiring trends in your industry from the Robert Walters Salary Survey. Monthly market updates Stay updated on Japan's job market trends, hiring practices, and global company insights.
Hiring Advice Offshoring talent: A complete guide to offshore success
Hiring Advice AI in Recruitment: Practical Tools Transforming Hiring in 2025
Hiring Advice APAC’s Contingent Workforce: Growth Trends and Challenges
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About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

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Our story Learn more about our history and who we are. Investors Access the latest investor news from Robert Walters. Partnerships Partnerships with purpose. Learn more about the people and organisations we partner with. Equity, diversity & inclusion It starts from within. Learn how our workplace promotes inclusion, diversity and respect for all. Our client and candidate stories Read more about how we champoin the stories of our candidates, clients. ESG and corporate responsibility Learn more about our ESG commitments and how we are helping people and planet. FAQs Check out frequently asked questions regarding your account.

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Offices

Submit your CV Looking to hire
Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Career Advice Common phone interview questions: What to expect and how to answer
Career Advice How to respond to an interview request (email examples)
Career Advice How to negotiate a salary offer: tips, examples, and advice
Services

Japan's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources

Read more

Recruitment

Outsourcing

Talent advisory

Insights

Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.

See all resources
Hiring Advice Offshoring talent: A complete guide to offshore success
Hiring Advice AI in Recruitment: Practical Tools Transforming Hiring in 2025
Hiring Advice APAC’s Contingent Workforce: Growth Trends and Challenges
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

Learn more
Contact Us

Truly global and proudly local. Speak to us today on your recruitment needs.

Get in touch

Offices

Our locations

Submit your CV Looking to hire

Business Support Customer Service Jobs

We recruit secretarial and business support professionals for permanent, contract, and temporary roles across Japan. With strong networks in Tokyo and Osaka, we support multinational firms, large corporations, and SMEs across various industries. Our roles are ideal for Japanese-speaking professionals seeking opportunities in secretarial, office management, and administrative functions within Japan’s key business hubs.

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Jobs

カスタマーサービス担当者/ Customer Service Representative

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Salary: ¥4,000,000 - ¥6,500,000 per annum

Location: Osaka

Date Posted: 20 August 2025

A global industrial components company is looking for a Customer Service Representative. The selected candidate will manage accounts, provide solutions, and deliver superior service to customers and distributors.
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アカウントマネージャー// Call Centre Account Manager

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Salary: ¥9,000,000 - ¥12,000,000 per annum

Location: Tokyo

Date Posted: 18 August 2025

ITアウトソーシングサービスを提供する企業にてアカウントマネージャー（コールセンター）の募集がございます。外資系企業のアカウントマネジメント業務をお任せいたします。将来的に転勤が発生する可能性がございます。
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クライアントサービスリレーションシップマネージャー/ Client Service Relationship Manager

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Salary: ¥10,000,000 - ¥15,000,000 per annum

Location: Tokyo

Date Posted: 18 August 2025

A multinational financial institution is seeking a Client Service Relationship Manager. The selected candidate will manage relationships with institutional clients, coordinate service processes, and deliver in-person portfolio reviews.
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オペレーションオフィサー// Operation Officer

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Salary: ¥4,000,000 - ¥5,000,000 per annum

Location: Tokyo

Date Posted: 16 August 2025

外資系旅行会社にてオペレーションオフィサーの募集です。旅程案内の準備・発送などといった旅行予約業務の手配をご担当いただきます。旅行業界でのご経験をお持ちの方にご活躍いただけます。週3日の在宅勤務が可能なポジションです。
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カスタマーサクセスマネージャー/ Customer Success Manager

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Salary: ¥8,000,000 - ¥12,000,000 per annum

Location: Tokyo

Date Posted: 12 August 2025

A leading cross-border payment gateway company is seeking a Customer Success Manager. The selected candidate will ensure customer satisfaction and help clients achieve their goals with our products and services.
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カスタマーサービスマネージャー/ Customer Service Manager

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Salary: ¥12,000,000 - ¥18,000,000 per annum

Location: Kanagawa

Date Posted: 5 August 2025

A renowned semiconductor manufacturing equipment company is seeking a Customer Service (Order Processing) Manager. The selected candidate will oversee end-to-end order operations and lead cross-functional collaboration to drive service performance.
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コミュニティリード// Community Lead

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Salary: ¥5,500,000 - ¥8,500,000 per annum

Location: Tokyo

Date Posted: 1 August 2025

ワークスペースを提供・運営する企業にてコミュニティリードの募集がございます。各拠点で、入居企業のサポートやイベントの企画・運営、オフィスの運営管理などをご担当いただきます。
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リロケーションコンサルタント// Relocation Consultant

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Salary: ¥3,500,000 - ¥4,500,000 per annum

Location: Hyogo

Date Posted: 30 July 2025

不動産会社にてリロケーションコンサルタントの募集がございます。主に外資系企業に勤務する外国人赴任者とその家族の日本への帯同に伴う住宅探しから、離日するまでの各種生活のサポートを行って頂きます。勤務地は兵庫県です。
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カスタマーサクセスマネージャー// Client Relationship Manager

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Salary: ご経験により相談可能

Location: Tokyo

Date Posted: 27 July 2025

オンライン金融取引サービスを提供する企業にてカスタマーサクセスマネージャーの募集がございます。会議議事録作成やサポートデスクの問い合わせ対応、電話管理などを行っていただきます。
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オペレーションスペシャリスト/ Operations Specialist

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Salary: ¥4,000,000 - ¥5,200,000 per annum

Location: Tokyo

Date Posted: 6 July 2025

A foreign medical and safety assistance provider is looking for an Operations Specialist. The selected candidate will be handling various types of assistance requests from clients, ranging from medical to security and logistical needs.
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