Head of Operations

A fast-growing multinational mobile advertising company is looking for a Head of Operations. The selected candidate will lead the Client & Media function in Japan, driving team performance, operational excellence, people development, commercial oversight, publisher relationships, and cross-functional alignment. This is a hybrid setup role.

Responsibilities:

• Lead, manage, and develop the Client & Media team
• Build a collaborative, inclusive, and high-performing culture
• Coach and mentor team members through feedback, career development, and performance management
• Resolve performance, behavioural, and interpersonal issues
• Ensure campaigns are launched and delivered accurately and efficiently
• Improve operational workflows, reporting, decision-making, and ownership
• Build alignment across Sales, Supply, TAM, Analytics, and regional and global teams
• Balance commercial, client, and operational priorities
• Oversee revenue, margin, campaign profitability, and resource allocation
• Support forecasting, net revenue planning, and commercial performance
• Provide senior oversight for high-value and strategically important accounts
• Lead senior client conversations, strategic planning, and major presentations
• Ensure Programmatic and Direct campaigns are planned, activated, and optimised

Requirements:

• More than 10 years of experience in digital media, AdTech, programmatic advertising, or a related agency environment
• Strong experience leading, coaching, and developing teams across different levels of seniority
• Proven ability to build a high-performing culture, manage conflict, lead through change, and create accountability
• Knowledge of programmatic media, DSPs, campaign operations, and optimisation
• Experience working across local, regional, and global teams within an international or matrixed organisation
• Experience managing agency, client, and publisher relationships in Japan
• Fluent level Japanese and English

Preferred requirements:

• Opportunity to be part of a high-growth, global AdTech company
• Direct exposure to global clients, agencies, and creative and programmatic solutions
• Dynamic, international, and entrepreneurial working environment
• Competitive compensation package
• Personal and medical leave benefits

About the Company:

This company is a fast-growing global mobile advertising business headquartered in London, with offices across Europe, the US, and Asia. As part of a global brand technology group, it combines technology, creativity, and data to deliver digital and programmatic media solutions.

Keywords:

オペレーション責任者, デジタルメディア, アドテクノロジー, プログラマティック広告, キャンペーン管理, メディア運用, チームマネジメント, パブリッシャーリレーションシップ, クライアントサービス, 収益管理, マージン管理, 人材開発, 求人, 外資系

Job Ref: JCMQ5D