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アソシエイトディレクター/ Associate Director

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An international banking company is looking for an Associate Director, Operational Client Relationship Management. The selected candidate will manage operational client relationships, drive service improvements, and support client growth across Markets-related activities. This is a direct contract and hybrid role.

Responsibilities:

  • Lead operational relationship strategies for corporate clients
  • Oversee pre-trade, at-trade, and post-trade client touchpoints
  • Partner with Sales and Relationship Managers to support smooth client onboarding and first trade execution
  • Act as the senior escalation contact for client issues, internal stakeholders, and post-trade queries
  • Drive process standardisation, service reviews, client scorecards, and performance improvements
  • Identify digital adoption, workflow improvement, and cross-selling opportunities based on client needs

Requirements:

  • Prior RM experiences in financial services company
  • Native level Japanese; professional level English

About the Company:

A multinational banking and financial services institution, this company operates a large international network consisting of hundreds of branches across dozens of countries. With a workforce of tens of thousands and a broad portfolio of offerings including corporate, consumer and institutional banking services, this organisation continues to be a leader in global markets.

Keywords:

金融, 金融業, 銀行, 投資,ファイナンス, 求人, 外資系

Job Ref: VBCTIS

Contract Type: Contract / Haken

Specialism: Banking & Financial Services

Focus: Sales

Industry: Banking

Salary: Negotiable based on experience

Workplace Type: Hybrid

Experience Level: Director

Language: Japanese - Native

Second Language: English - Business level

Location: Tokyo

Job Reference: VBCTIS-CF2DF03F

Date posted: 2 June 2026

Consultant: Fuki Iwasaki