Head of CCM Services and Lead BCO

An international banking organisation is seeking a Country Head of CCM Services & Lead BCO. The selected candidate will lead the Business Credit Office function, manage credit underwriting and risk exposure, drive transformation and digitisation, oversee risk and controls, and lead teams to deliver consistent and efficient Credit & Lending services.

Responsibilities:

• Ensure CCM OKRs are achieved for the respective market
• Lead the execution and implementation of the Business Credit Office function and optimise the end-to-end underwriting process
• Manage portfolio and risk exposure in partnership with banking teams and WCRM to determine and monitor risk appetite
• Drive policy and procedure simplification and optimisation to improve underwriting efficiency and create risk-differentiated processes
• Lead the implementation of the Target CCM Services Operating Model and deliver the associated transformation and financial targets
• Oversee outsourced Credit and Capital Management services and ensure effective in-country service delivery
• Lead risk and control management across the end-to-end Credit & Lending process, including SOX obligations and service resilience
• Manage CCM COO budgeting, planning, OKRs, KPIs and SLAs for the market
• Drive local transformation, digitisation and process improvement initiatives, including automation, AI and analytics
• Monitor customer feedback and identify opportunities to improve customer outcomes and experience
• Represent CCM Services with market stakeholders and coordinate with regional and global stakeholders to deliver consistent services
• Implement governance frameworks to ensure Credit & Lending risks and issues are appropriately escalated and resolved
• Lead and develop a diverse, innovation-driven credit and lending workforce, fostering engagement, collaboration and continuous improvement
• Collaborate with Technology, CCM, WCRM, Legal, Coverage, Product and Transformation teams to execute the wholesale Credit & Lending strategy

Requirements:

• Extensive experience in wholesale credit and lending, with a strong background in coverage, credit management or operations
• Proven experience leading and managing teams, including organisational design and strategic planning
• Expertise in credit risk management, control assessment and SOX compliance
• Experience driving digitisation and customer experience improvement initiatives

About the Company:

A leading global banking organisation providing corporate and institutional banking, financing, advisory, trading, transaction banking and other financial services. Its international network connects emerging and mature markets while supporting corporate, government and institutional clients.

Keywords:

クレジットマネジメント, クレジットリスク, ホールセールバンキング, 与信管理, 貸出管理, リスク管理, デジタルトランスフォーメーション, 組織マネジメント, ステークホルダーマネジメント, 求人, 外資系

Job Ref: GE5P0Z