ビジネスクレジットオフィスマネージャー/ Business Credit Office Manager

A multinational banking organisation is seeking a Business Credit Office Manager. The selected candidate will manage end-to-end Credit & Lending servicing, conduct customer outreach and credit analysis, coordinate credit applications and renewals, manage risk escalation, and ensure robust credit risk management and customer service.

Responsibilities:

• Deliver Business Credit Office tasks in line with agreed OKRs, SLAs and KPIs
• Own the end-to-end Credit & Lending servicing journey, ensuring a seamless and efficient process for customers and internal stakeholders
• Combine client relationship management with strong risk assessment and management capabilities to ensure required credit quality and requisite returns on risk
• Drive continuous improvements in productivity while enhancing client experience
• Adopt technology and customer experience improvement initiatives, including alignment to a globally consistent Credit & Lending operating model and participation in training initiatives
• Participate in deal discussions and meetings with clients or credit risk as required
• Execute and implement credit management activities effectively
• Build and maintain strong relationships across teams, including credibility with Business and Risk leaders
• Protect the Bank by acting as First Line of Defence and adhering to all controls
• Maintain internal control standards, including timely implementation of internal and external audit recommendations and addressing issues raised by external regulators
• Engage in constructive and consistent dialogue with risk partners while balancing commercial outcomes and risk management
• Work with the Business Credit Office Team Lead to ensure adequate credit risk management controls are built into operational processes and robust MI is in place to track and measure risk against agreed thresholds

Requirements:

• Bachelor’s degree or above in Business, Finance, or a related field
• 5-8 years of experience in corporate lending
• Strong analytical skills and sound credit knowledge
• Strong understanding of various financing instruments and banking products for Wholesale Banking
• Strong stakeholder management skills, with the ability to navigate complex situations and drive alignment among senior leaders
• Clear understanding of Group credit risk principles, policies and statutory compliance
• Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organisation

About the Company:

A global banking organisation providing wholesale banking and financial services to corporate and institutional clients. The organisation operates across international markets and provides a broad range of banking products and services.

Keywords:

法人融資, クレジットリスク, 信用分析, 与信管理, ホールセールバンキング, リスク管理, クレジットマネジメント, ステークホルダーマネジメント, 求人, 外資系

Job Ref: Z2SFHH