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オペレーション担当// Operations

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POSシステム機器の開発・販売を行う企業にてオペレーション担当の募集です。法人顧客との窓口業務や顧客からの問い合わせへのメール・電話対応などといったオペレーション業務をご担当いただきます。ビジネスレベルの中国語力をお持ちの方にご活躍いただけます。在宅勤務が可能です。

職務内容:

  • 法人顧客との窓口業務
  • 顧客からの問い合わせへのメール・電話対応
  • 故障発生時の受付から返却までのアフターサービス業務
  • 新規プロジェクトがスタートするまでのディレクション業務
  • 本社、社内外との調整業務

応募要件:

  • Excel・PowerPointなどのオフィスソフトの業務での使用経験
  • BtoB業務経験
  • ネイティブレベルの日本語力(JLPTN1)
  • ビジネスレベル英語力または中国語力
  • ハードウェア製品のサポート実務経験歓迎
  • 品質管理業務経験歓迎
  • マニュアルなどの制作物作成経験歓迎
  • PCスキル(Excel)歓迎

会社概要:

POSシステム機器の開発・販売を行う企業。決済端末の導入支援をはじめ、国内自社ソフトウェア開発人材が在籍する決済アプリの開発を行っています。導入後の端末の障害対応、修理・交換などのアフターサービスまで、日本国内で一貫したサポートを提供しています。

求人番号: IBWFR7

Contract Type: Perm

Specialism: Procurement & Supply Chain

Focus: Operations

Industry: IT

Salary: ¥4,000,000 - ¥6,500,000 per annum

Workplace Type: Hybrid

Experience Level: Entry Level

Language: Japanese - Native

Second Language: English - Business level

Third Language: Chinese - Professional working

Location: Tokyo

Job Reference: IBWFR7-34E79BB5

Date posted: 20 May 2025

Consultant: Ally Parent