カスタマーソリューションマネージャー/ Customer Solution Manager
A global logistics company is seeking a Customer Solution Manager. The successful candidate will lead operations by minimising risks, optimising costs, and ensuring service excellence.
Responsibilities:
- Lead and inspire a high-performing International Supply Chain team
- Ensure team readiness to attract, onboard, and retain profitable business
- Develop and implement a national business plan to improve service quality and profitability
- Enhance product value proposition, pricing, and market strategies
- Oversee RFQs and customer engagements
- Manage account financial performance and drive upselling and cross-selling initiatives
Requirements:
- Relevant professional experience and qualification is ideal
About the Company:
A logistics organisation, this global business employs thousands of people around the world and specialises in the provision of air freight, sea freight, overland, and logistics services to a broad range of customers and industries.
Keywords:
ロジスティクス、カスタマーソリューション、マネジメント, 求人, 外資系
Job Ref: H853GI
About the job

Contract Type: Perm
Specialism: Procurement & Supply Chain
Focus: Customer Service
Industry: Logistics Distribution and Supply Chain
Salary: ¥6,000,000 - ¥9,000,000 per annum
Workplace Type: On-site
Experience Level: Mid Management
Language: Japanese - Professional working
Location: Tokyo
FULL_TIMEJob Reference: H853GI-D4A0336C
Date posted: 28 July 2025
Consultant: Hasan Al-Safar
kanto procurement-supply-chain/customer-service 2025-07-28 2025-09-26 logistics-distribution-and-supply-chain Tokyo Tokyo JP JPY 6000000 9000000 9000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true