en

Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Japan that fit you the best as we collaborate to write the next chapter of your successful career.

See all jobs
Accounting & finance Explore your full potential with roles where you're more than just a number. Automotive Take your pick from the latest roles across the automotive industry in Japan. Banking & financial services Let us help match you with roles at the most coveted organisations. Chemical Explore new opportunities in the chemical industry. Digital Level up your career by working in a cutting edge digital role. Energy & infrastructure Let us help match you with roles at the most coveted firms. Healthcare, medical & pharmaceutical Explore a new chapter in the healthcare, medical and pharmaceutical sectors. Human resources Secure a role where you’re empowered to help people be the best they can be. Industrial & electrical Build a career within an organisation of the forefront of national progress. Legal, compliance & risk Take your pick from Japan's most prestigious in-house and legal firm roles. M&A advisory & consulting Connect with employers where your expertise in advisory and consulting is seen and valued. Marketing Play an instrumental part in the story of leading brands and employers. Retail Discover a new chapter in the world of retail as we help you find the ideal sales professional role that suits your unique talents and ambitions. Sales Not all sales professionals and roles are the same, let us help you find the right one for you. Secretarial & business support Connect with employers where your administration skills are seen and valued. Supply chain & procurement Making things better, smoother, faster. That's were you come in to make a difference. Tax & assurance Connect with employers where your tax & assurance expertise is seen and valued. Technology & transformation Level up your career by working on cutting edge projects and technology in Japan.

Services

Japan's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources

Read more
Services

Japan's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources

Read more
About Robert Walters Japan

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Japan.

Learn more

カスタマーソリューションマネージャー/ Customer Solution Manager

Save job

A global logistics company is seeking a Customer Solution Manager. The successful candidate will lead operations by minimising risks, optimising costs, and ensuring service excellence.

Responsibilities:

  • Lead and inspire a high-performing International Supply Chain team
  • Ensure team readiness to attract, onboard, and retain profitable business
  • Develop and implement a national business plan to improve service quality and profitability
  • Enhance product value proposition, pricing, and market strategies
  • Oversee RFQs and customer engagements
  • Manage account financial performance and drive upselling and cross-selling initiatives

Requirements:

  • Relevant professional experience and qualification is ideal

About the Company:

A logistics organisation, this global business employs thousands of people around the world and specialises in the provision of air freight, sea freight, overland, and logistics services to a broad range of customers and industries.

Keywords:

ロジスティクス、カスタマーソリューション、マネジメント, 求人, 外資系

Job Ref: H853GI

Contract Type: Perm

Specialism: Procurement & Supply Chain

Focus: Customer Service

Industry: Logistics Distribution and Supply Chain

Salary: ¥6,000,000 - ¥9,000,000 per annum

Workplace Type: On-site

Experience Level: Mid Management

Language: Japanese - Professional working

Location: Tokyo

Job Reference: H853GI-D4A0336C

Date posted: 28 July 2025

Consultant: Hasan Al-Safar