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オペレーションズエンジニア/ Operations Engineer

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A foreign technology company is searching for an Operations Engineer. The chosen applicant will provide technical support, maintain IT systems, ensure security, and align IT operations with business needs.

Responsibilities:

  • Provide on-site and remote technical support to resolve IT issues promptly
  • Ensure the smooth running of all IT systems, including hardware, software, and network infrastructure
  • Assist in the implementation of new IT systems and upgrades
  • Implement IT security measures and protocols to protect the organisation’s data and sensitive information
  • Maintain accurate documentation of IT systems, processes, and procedures
  • Coordinate with vendors and service providers for IT products and services
  • Work closely with other departments to support IT needs and projects
  • Ensure the Japan leadership team is regularly updated with the latest IT policies and procedures

Requirements:

  • Bachelor’s degree or above in computer science, information technology, or a
    related field
  • Several years of experience in IT support and operations
  • Strong understanding of IT infrastructure, network support, and system security
  • Excellent problem-solving skills, strong communication and interpersonal skills, and the ability to work independently
  • Experience in managing IT projects and leading small teams is a plus
  • Proficient in Japanese and English

About the Company:

A global leader in technology solutions, the company delivers end-to-end software, hardware, and services to clients in the retail, banking, and hospitality sectors. It empowers businesses to drive digital transformation and elevate customer experiences through innovative and integrated solutions.

Keywords:

エンジニア, オペレーションズ, IT, テクノロジー, 技術, 外資系

Job Ref: UMPXKV

Contract Type: Perm

Specialism: Information Technology

Focus: Support

Industry: IT

Salary: Negotiable based on experience

Workplace Type: On-site

Experience Level: Associate

Language: Japanese - Professional working

Second Language: English - Business level

Location: Tokyo

Job Reference: UMPXKV-10AE0BD2

Date posted: 4 August 2025

Consultant: Madhuri Srinivasa