カスタマーサクセスマネージャー（AI）/ Customer Success Manager (AI)

A renowned technology company is looking for a Customer Success Manager (AI). The chosen applicant will be responsible for acquiring new clients for existing AI products or product packages. This is a temp-to-perm role.

Responsibilities:

• Manage short and long-term AI Product Servicing and Science Servicing roadmaps for key accounts
• Bridge business units with the science team, understanding client pain points and connecting business problems with science solutions
• Manage regular meetings with key accounts who pay premium for AI products and services
• Explain client requests in a clear way to data scientists and engineers
• Create materials that simplify complicated AI technologies

Requirements:

• Bachelor’s degree or above in data-related major
• Experience in the data science field
• Experience in marketing
• Prior business development or sales experience in data products
• Experience in closing sales deals of data products is a plus
• Preferred skills:
• Expert level in PPT and Excel
• Expert level in project management tools, meeting note organisation tool
• Intermediate level or above in data visualisation
• Intermediate level SQL is preferred
• Native level Japanese

About the Company:

A renowned technology company offering a wide range of services spanning e-commerce, fintech, digital content, and more. With a commitment to innovation and customer-centric solutions, the organisation continues to expand its ecosystem, empowering businesses and consumers alike.

Keywords:

データサイエンス, IT, テクノロジー, 技術, マーケティング, 営業, セールス

Job Ref: 0W6P1Y