アカウントサービスマネージャー/ Account Service Manager
A multinational IT company is seeking an Account Service Manager. The selected candidate will manage key customer accounts and drive revenue growth through strategic renewals and upselling initiatives.
Responsibilities:
- Manage revenue, ASP, cash collection, and add-on sales for BAU and strategic accounts
- Drive contract renewals, prepare offers, and lead negotiations
- Ensure customer retention by building strong relationships and securing loyalty
- Align customers with product roadmaps and lead product migrations
- Sell advanced payment solutions to expand revenue streams
- Maintain accurate account records in CRM and prepare forecasts and budgets
Requirements:
- More than 3 years of account management experience in the financial/banking industry
- Experience in financial forecasting, reporting, and developing account plans
- Proficient in working within a matrix and multicultural organisation
- Skilled in logistics, negotiation, and customer engagement
- Ability to work for an MNC and handle confidential interactions
- Proficient in Japanese and English
About the Company:
One of the world’s leading IT service providers that has a long history of developing innovative technologies for security and identity management. Headquartered in Europe, this company is a true pioneer in providing software solutions for the government and private institutions.
Keywords:
決済ソリューション, アカウントマネジメント, 顧客契約管理, 金融業界, デジタル決済, 売上予測, カード発行, 顧客関係管理, 求人, 外資系
Job Ref: DC34HE
About the job

Contract Type: Perm
Specialism: Information Technology
Focus: Service Sales
Industry: IT
Salary: ¥8,000,000 - ¥10,000,000 per annum
Workplace Type: On-site
Experience Level: Mid Management
Language: Japanese - Professional working
Second Language: English - Business level
Location: Tokyo
FULL_TIMEJob Reference: DC34HE-D2D4CE8F
Date posted: 28 June 2025
Consultant: Asami Tajiri
kanto information-technology/service-sales 2025-06-28 2025-08-27 it Tokyo JP JPY 8000000 10000000 10000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true