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アカウントサービスマネージャー/ Account Service Manager

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A multinational IT company is seeking an Account Service Manager. The selected candidate will manage key customer accounts and drive revenue growth through strategic renewals and upselling initiatives.

Responsibilities:

  • Manage revenue, ASP, cash collection, and add-on sales for BAU and strategic accounts
  • Drive contract renewals, prepare offers, and lead negotiations
  • Ensure customer retention by building strong relationships and securing loyalty
  • Align customers with product roadmaps and lead product migrations
  • Sell advanced payment solutions to expand revenue streams
  • Maintain accurate account records in CRM and prepare forecasts and budgets

Requirements:

  • More than 3 years of account management experience in the financial/banking industry
  • Experience in financial forecasting, reporting, and developing account plans
  • Proficient in working within a matrix and multicultural organisation
  • Skilled in logistics, negotiation, and customer engagement
  • Ability to work for an MNC and handle confidential interactions
  • Proficient in Japanese and English

About the Company:
One of the world’s leading IT service providers that has a long history of developing innovative technologies for security and identity management. Headquartered in Europe, this company is a true pioneer in providing software solutions for the government and private institutions.

Keywords:

決済ソリューション, アカウントマネジメント, 顧客契約管理, 金融業界, デジタル決済, 売上予測, カード発行, 顧客関係管理, 求人, 外資系

Job Ref: DC34HE

Contract Type: Perm

Specialism: Information Technology

Focus: Service Sales

Industry: IT

Salary: ¥8,000,000 - ¥10,000,000 per annum

Workplace Type: On-site

Experience Level: Mid Management

Language: Japanese - Professional working

Second Language: English - Business level

Location: Tokyo

Job Reference: DC34HE-D2D4CE8F

Date posted: 28 June 2025

Consultant: Asami Tajiri