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フィールドサービステクニシャン/ Field Service Technician

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An international industrial packaging machinery company is looking for a Field Service Technician. The selected candidate will install, maintain, and repair advanced machinery while ensuring top-tier customer satisfaction.

Responsibilities:

  • Install new machinery and related equipment at customer sites
  • Perform preventive maintenance based on defined schedules
  • Troubleshoot machinery issues both remotely and on-site
  • Conduct repair work to restore machine function and performance
  • Support relocation of existing equipment
  • Coordinate with the admin team to order necessary spare parts
  • Provide safety and operational training to customers (for senior-level technicians)

Requirements:

  • Japanese Kosen education or equivalent in mechatronics (Fresh graduates are welcome)
  • Practical experience as a service engineer in machinery or robotics is preferred
  • Experience in the printing and converting industry is a plus
  • Proficient in reading electric/electronic diagrams and using measurement tools
  • Skilled in circuit troubleshooting, soldering, and hand tools
  • Possess a valid driver's licence and valid authorisation to work in Japan
  • Proficient in Japanese (JLPT N3+); conversational level English

About the Company:

A global leader in packaging machinery and services, this company excels in delivering innovative solutions for the folding carton, corrugated board, and flexible materials industries. Known for its advanced technology and customer-centric approach, it offers job seekers a dynamic environment focused on precision, sustainability, and continuous improvement.

Keywords:

サービスエンジニア, フィールドサービス, 機械保守, 電気図面, 技術サポート, 産業機械, メカトロニクス, トラブルシューティング, 顧客対応, ロボティクス, 求人, 外資系

Job Ref: GRT927

Contract Type: Perm

Specialism: Industrial and Automation

Focus: Technical Services

Industry: Manufacturing and Production

Salary: ¥5,000,000 - ¥7,500,000 per annum

Workplace Type: On-site

Experience Level: Associate

Language: Japanese - Professional working

Second Language: English - Business level

Location: Tokyo

Job Reference: GRT927-A7F2F38C

Date posted: 28 May 2025

Consultant: Samuel Poirot