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カスタマーサービススペシャリスト// Customer Service Specialist

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外資系医療機器メーカーにてカスタマーサービススペシャリストの募集です。主に海外製造元への督促や問い合わせ対応、顧客満足のための業務改善立案などを行っていただきます。営業もしくは営業事務のご経験をお持ちの方にご活躍いただけます。

職務内容:

  • 修理・点検・保守および貸出機に係るサービスの対外窓口
  • 海外製造元への督促や問い合わせ対応
  • 上記サービス全般における事務処理作業
  • 貸出器の予約受付全般、セールスからの依頼事項への対応
  • 業務改善による品質向上とプロセス効率化
  • 顧客満足のための業務改善立案、プロジェクトマネジメント

応募要件:

  • 大卒、または相当する学位・資格
  • 営業もしくは営業事務経験
  • PCスキル(Word・Excel・PowerPoint・Access)
  • ビジネスレベルの日本語力・英語力
  • 医療業界での知識・経験尚可
  • プロジェクトマネジメント経験尚可

会社概要:

医療技術や医療機器を提供する外資系医療機器メーカー。心疾患、神経疾患、慢性疾患など幅広い治療領域に向けた製品やソリューションを展開しています。

求人番号: B2HH72

Contract Type: FULL_TIME

Specialism: Procurement & Supply Chain

Focus: Customer Service

Industry: Medical and Nursing

Salary: ¥4,700,000 - ¥6,500,000 per annum

Workplace Type: On-site

Experience Level: Entry Level

Language: Japanese - Professional working

Second Language: English - Business level

Location: Tokyo

Job Reference: B2HH72-8CF7A381

Date posted: 17 May 2025

Consultant: Mackenzie Moseley